The project spans four phases to produce immediate payback by implementing Cityworks Service Request module in Phase One and setting the stage for the long-term benefits of implementing the Cityworks Work Order module throughout the Utilities Department and the DPW in the follow-on phases.
POWER Engineers will review and document the business processes of the Utility and DPW related to the installation, construction and maintenance of the City’s assets. Cityworks will enable better tracking and usage reporting of electric, water and gas assets in the utility’s warehouse.
In addition, users will have access through Cityworks to financial, human resource, billing and GIS data residing in the City’s financial, customer information and GIS systems. The Cityworks implementation will enhance DPW’s work order process and asset management for its streets, sewers and building and grounds maintenance activities.
Bart Koenig, Director of POWER Engineers’ GIS and Asset Management Solutions Business Unit, commented: “We are excited to have the City of Danville as a POWER client. The City’s vision for deploying Cityworks to enhance its service to the community and streamline coordination of maintenance and work activities to reduce costs and improve efficiency reflects the City’s commitment to thriving in these challenging economic times.”
Denise Sandlin, Support Services Director, made this comment: “The City chose POWER Engineers to implement Cityworks because the consultants demonstrated a strong understanding of the City’s utility and public works operations and how Cityworks could improve access to and sharing of information critical to our daily business activities.”
In each phase, POWER will provide implementation services as follows:
Implementation Planning and Requirements Gathering
Cityworks Configuration and Installation
Cityworks System Review
System Documentation and Training
Finally, the Cityworks Work Management System provides a scalable solution that will support future implementations in other City departments such as Transportation and Parks and Recreation.
About City of Danville
Located in south-central Virginia along the North Carolina border, Danville boasts historical landmarks, recreational opportunities and recognition in the top 25 World Class Communities according to Industry Week Magazine. Danville Utilities offers water, natural gas, and electric services to over 48,200 residences and businesses in the City and portions of Pittsylvania, Halifax, and Henry Counties. The service area covers more than 500 square miles. Danville Utilities also provides wastewater, telecommunications and refuse collection services. The Public Works Department consists of five divisions: Administration, Buildings and Grounds Maintenance, Engineering, Sanitation, and Street Maintenance.
About POWER Engineers
POWER Engineers is a consulting engineering firm specializing in energy, facilities, communications, and environmental services. Founded in 1976, POWER Engineers is an employee-owned company with offices throughout the United States and abroad.