Freeance Brings Cityworks to the Field on Smartphones and Tablets

 

For several years, Cityworks users have imagined using Smartphones to access work orders and service requests.  TDC Group, Inc. (TDC), developers of Freeance Mobile software, have introduced this capability as a natural extension to their existing products with a mobile solution for Cityworks to run on BlackBerry, iPhone, Android, and other smartphones and tablets. Freeance Mobile for Cityworks allows field workers to create and react to work orders, service orders, and inspections directly with Cityworks. Consistent with the GIS-centric design of Cityworks, the Freeance Mobile solution links records to Esri’s ArcGIS map features within Cityworks, enabling mobile workers fast, easy access to vital information in the field on a platform already in hand.

 

Customers such as the US National Weather Service, Chicago Police Department, City of Houston, Nova Scotia Power, and City of Fort Collins use Freeance Mobile software to enable GIS location applications for smartphones.  Freeance Mobile is a no-programming, out-of-the-box, fully GIS-centric software.

 

At the 2011 Cityworks User Conference in May, TDC announced the Freeance Mobile for Cityworks app.  Matthew Reddington, (CEO) from TDC, made the formal announcement at the conference plenary session and gave a presentation showing the Freeance for Cityworks app.  Mr. Reddington offered that in late 2010, 100 million smartphones were shipped worldwide, and for the first time in history more smartphones shipped than PCs.  According to research from IDC (International Data Corporation), an astounding 1 billion people worldwide are mobile workers.  In North America, 72% of the workforce is mobile.  The field worker and technology have reached a convergence, making mobile applications such as the Freeance Mobile for Cityworks significant and fundamental for the workforce.

 

TDC worked for more than a year to develop the Freeance Mobile for Cityworks app that mobilizes Cityworks in a practical way for asset management, permitting, and licensing.  Cityworks makes life on the job easier and Freeance Mobile for Cityworks allows Public Works Directors to put Cityworks and GIS technology in the hands of those who need it.  Freeance follows Cityworks GIS-centric design, integrating with ArcGIS Server so users can leverage and extend their investment in Cityworks and ArcGIS.  The app is a connected solution that works seamlessly between the field and office throughout the day.  As a result, users have instantaneous access to more accurate and current data creating an environment for better information to support critical decisions in the field. 

 

Using the Freeance Mobile for Cityworks app, users can access extensive data in the traditional Cityworks software via smartphones and tablets.  Users can view lists of live records pulled directly from Cityworks Server, search the records, and select, click, and open work orders and add comments.  The app allows this same functionality when searching, opening, and closing service requests in the field.  Being a GIS-centric application, GIS locations can be retrieved right off smartphones.

 

“Cityworks has a comprehensive approach for supporting the mobile needs of our customers, including web services that expose core functionality useful for supporting devices such as smartphones,” states Brian Haslam, President of Cityworks | Azteca Systems.  “TDC Group is a recognized leader and innovator of smartphone applications.  We are pleased to announce a strategic development partnership with TDC Group to provide Cityworks designed and optimized for smartphone use.”

 

“We are thrilled by our new partnership with Cityworks, said Matthew Reddington, CEO of TDC. “This partnership enables TDC and Azteca Systems to combine our strengths and deliver a new set of mobile tools that save considerable time in daily field operations and drive down labor costs for our customers. With their large mobile workforces, our customers can achieve new efficiencies using the Freeance for Cityworks solution. Work orders, service orders, and inspections can be created in the field on inexpensive smartphones and sent back to Cityworks Server in real time where they are connected with Esri’s GIS.

 

The District of Columbia Department of Transportation recently established that they would be using Cityworks for mobile licensing to support deployment of Freeance Mobile for Cityworks software.

 

TDC Group, Inc. is a pioneer developer of cost-saving mobile location solutions that accelerate workflow and enhance productivity for the enterprise market.  Freeance Mobile software brings enterprise GIS to smartphones and tablets by way of intuitive applications that feature interactive maps, SmartForms for business systems, tracking, and geo-tagged digital photos. Government, utilities, and corporations of all sizes use Freeance Mobile to complete work faster, save money, and increase service responsiveness. Freeance software solutions are used by organizations worldwide.

 

By Lindsay Ferguson, PR & Marketing, Azteca Systems, Inc. — Cityworks

For several years, Cityworks users have imagined using Smartphones to access work orders and service requests.  TDC Group, Inc. (TDC), developers of Freeance Mobile software, have introduced this capability as a natural extension to their existing products with a mobile solution for Cityworks to run on BlackBerry, iPhone, Android, and other smartphones and tablets. Freeance Mobile for Cityworks allows field workers to create and react to work orders, service orders, and inspections directly with Cityworks. Consistent with the GIS-centric design of Cityworks, the Freeance Mobile solution links records to Esri’s ArcGIS map features within Cityworks, enabling mobile workers fast, easy access to vital information in the field on a platform already in hand.
Customers such as the US National Weather Service, Chicago Police Department, City of Houston, Nova Scotia Power, and City of Fort Collins use Freeance Mobile software to enable GIS location applications for smartphones.  Freeance Mobile is a no-programming, out-of-the-box, fully GIS-centric software.
At the 2011 Cityworks User Conference in May, TDC announced the Freeance Mobile for Cityworks app.  Matthew Reddington, (CEO) from TDC, made the formal announcement at the conference plenary session and gave a presentation showing the Freeance for Cityworks app.  Mr. Reddington offered that in late 2010, 100 million smartphones were shipped worldwide, and for the first time in history more smartphones shipped than PCs.  According to research from IDC (International Data Corporation), an astounding 1 billion people worldwide are mobile workers.  In North America, 72% of the workforce is mobile.  The field worker and technology have reached a convergence, making mobile applications such as the Freeance Mobile for Cityworks significant and fundamental for the workforce.
TDC worked for more than a year to develop the Freeance Mobile for Cityworks app that mobilizes Cityworks in a practical way for asset management, permitting, and licensing.  Cityworks makes life on the job easier and Freeance Mobile for Cityworks allows Public Works Directors to put Cityworks and GIS technology in the hands of those who need it.  Freeance follows Cityworks GIS-centric design, integrating with ArcGIS Server so users can leverage and extend their investment in Cityworks and ArcGIS.  The app is a connected solution that works seamlessly between the field and office throughout the day.  As a result, users have instantaneous access to more accurate and current data creating an environment for better information to support critical decisions in the field.
Using the Freeance Mobile for Cityworks app, users can access extensive data in the traditional Cityworks software via smartphones and tablets.  Users can view lists of live records pulled directly from Cityworks Server, search the records, and select, click, and open work orders and add comments.  The app allows this same functionality when searching, opening, and closing service requests in the field.  Being a GIS-centric application, GIS locations can be retrieved right off smartphones.
“Cityworks has a comprehensive approach for supporting the mobile needs of our customers, including web services that expose core functionality useful for supporting devices such as smartphones,” states Brian Haslam, President of Cityworks | Azteca Systems.  “TDC Group is a recognized leader and innovator of smartphone applications.  We are pleased to announce a strategic development partnership with TDC Group to provide Cityworks designed and optimized for smartphone use.”
“We are thrilled by our new partnership with Cityworks, said Matthew Reddington, CEO of TDC. “This partnership enables TDC and Azteca Systems to combine our strengths and deliver a new set of mobile tools that save considerable time in daily field operations and drive down labor costs for our customers. With their large mobile workforces, our customers can achieve new efficiencies using the Freeance for Cityworks solution. Work orders, service orders, and inspections can be created in the field on inexpensive smartphones and sent back to Cityworks Server in real time where they are connected with Esri’s GIS.
The District of Columbia Department of Transportation recently established that they would be using Cityworks for mobile licensing to support deployment of Freeance Mobile for Cityworks software.
TDC Group, Inc. is a pioneer developer of cost-saving mobile location solutions that accelerate workflow and enhance productivity for the enterprise market.  Freeance Mobile software brings enterprise GIS to smartphones and tablets by way of intuitive applications that feature interactive maps, SmartForms for business systems, tracking, and geo-tagged digital photos. Government, utilities, and corporations of all sizes use Freeance Mobile to complete work faster, save money, and increase service responsiveness. Freeance software solutions are used by organizations worldwide.

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