Cityworks Analytics provides managers and staff a view of performance metrics at the individual, crew, and organizational levels. Though the Cityworks database has always been open and available for client use, Cityworks Analytics provides the tools for data mining and leveraging KPIs that are largely unavailable in other asset management systems. With real-time reporting available across the entire Cityworks database, users can easily explore ideas without writing time consuming reports. This form of data mining provides the opportunity for fast and easy ad-hoc scenario analysis.
“Today, managers at all levels are faced with increasing resource demands and tightly constrained budgets,” stated Brian Haslam, President and CEO at Azteca Systems. “Doing more with less requires managers to clearly understand the metrics that measure their areas of responsibility, helping them focus staff on the work at hand and determine rewards for the best use of time and resources. When performance is visibly and quantifiably measured, it provides managers with an effective approach to fuel productivity. With Cityworks Analytics, Cityworks users quickly realize the value in the work and asset management data accumulated over time.”
Working with the data provided by Cityworks Analytics, users can analyze performance, observe trends, explore outliers, and derive averages. Users’ interest in understanding this information helps them adjust metrics to establish realistic service levels and improve both activity-specific and overall performance. Further analysis can also help managers establish meaningful performance measures and accountability levels for other, similar activities.
Cityworks Analytics is a component of the Cityworks suite and delivered as a web service with a series of predefined, yet customizable templates, reports, and KPIs. Users can simply configure the data connection and use existing out-of-the-box tools, or attend a comprehensive training program to learn more about modifying and creating analytical tools.