Cityworks Partners: An Essential Component

Cityworks business partners are a critical part of our Cityworks community. Within the partner program, three distinct groups, Implementation Business Partners, Strategic Development Business Partners, and International Business Partners help us extend, deliver, and deploy Cityworks. We believe partnering is good business, and we actively seek to align with firms that have earned strong reputations for their knowledge, capability, experience, and trustworthiness. Combining the Cityworks GIS-centric platform for public asset management with their capabilities produces an unparalleled and cost-effective solution.

Our multi-faceted partner program is aimed at achieving successful implementations, leveraging the benefits of related products, and meeting customer needs around the world. This requires strong commitment, trusting relationships, great software, and unsurpassed services.

Implementation Partners have an established professional services practice, or center of excellence, and utilize Cityworks software, data, or services on a project basis. These partners use industry and domain expertise to implement Cityworks software and services, optimize business processes, and provide strategic business consultation to support the user community.

A growing number of offerings from our Strategic Development Partners further enhance Cityworks and Esri’s ArcGIS to deliver focused capabilities. Highly customized, case-specific applications to integrated data retrieval, analysis, and modeling systems help ensure organizations meet their asset management goals. And with a common commitment to excellence, customer service is enhanced as we work together for the benefit of our clients.

Cityworks supports a network of International Distribution Partners to promote, deliver, and support the Cityworks GIS-centric platform to customers around the world. Our international distributors are fully enabled and empowered to market and sell Cityworks, provide implementation services and technical support, and provide extended products and services. Many have localized the software to meet users’ needs, adhere to regulatory requirements, or simply embrace the predominant language.

Together with our business partners, we are committed to serve our user community as we strive to provide high-quality solutions and services to our common clients. We will work determinedly to improve the implementation process, offer best-in-class customer service for all our clients, and continually improve our product. We will continue to provide new and innovative solutions, enhanced by the GIS-centric platform, by continued corroboration with Cityworks partners everywhere.

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