FAQ

What are the costs?
Conference registration*
$550 by October 15, 2016
$625 afterwards

Preconference Training
2 day course – $2,200
1-day course – $1,100

*Complimentary conference registration is available to Cityworks Users based on annual maintenance paid.

Where will the 2016 Cityworks Conference take place?
Salt Palace Convention Center
90 South West Temple
Salt Lake City, Utah 84101

How do I modify my registration?
On the registration page click “modify your registration” and insert your confirmation number provided in your confirmation email as well as your email address to login to your registration.

What meals are provided at the conference?
Dec. 5 — Welcome Reception: hors d’oeuvres served
Dec. 6 — Breakfast, lunch
Dec. 7 — Breakfast, lunch, Expo Social: hors d’oeuvres
Dec. 8 — Breakfast, lunch

Where do I pick up my badge and conference packet?
Those signed up for preconference training/workshops may pick up their packets at the Marriott Hotel beginning Saturday, Dec. 3, from 5:00 to 7:00 p.m. or the morning of your training/seminar at 7:30 a.m. in the Salt Palace South Foyer. Conference check-in and registration will be at the Salt Palace in the South Foyer on Monday, Dec. 5, from 5:00 to 7:00 p.m. during the Welcome Reception and on Tuesday, Dec. 6, beginning at 7:00 a.m.

Will I be required to wear my conference badge at every function?
Yes. Because the Salt Palace is a public facility, there is foot traffic from the streets. Security will be stationed at the entrance points to the Cityworks Expo, socials, and meals. Only those with CC16 badges will be allowed in.

Can I pay for registration on-site?
Yes. If you have a balance due at the time of the conference, you will need to pay at the on-site Registration Desk.* The Registration Desk accepts Visa, MasterCard, American Express, Discover, checks, and cash.

*Preconference training must be registered for and paid for in advance. 


I would like to be invoiced for my payment. Is this possible?
Cityworks customers with accounts in good standing can be invoiced for the conference. At the time of registration, please choose the Invoice or PO option.

Do I receive a refund if I cancel my registration for the conference?
Confirmed registrants may cancel before Nov. 22, 2016, for a full refund. Azteca Systems reserves the right to cancel any event or training if the minimum registration is not met. If Azteca Systems cancels the event, registration fees will be refunded.

What time does the Plenary Session start?
The Plenary Session starts on Tuesday, Dec. 6, 2016, at 8:30 a.m. Cityworks president, Brian Haslam, will host this event.

How do I modify or cancel my hotel reservation?
Directly contact the hotel where you have your reservation.

Can I use my Cityworks complimentary registration to attend a preconference training or workshop course?
Complimentary registration is only good for the Cityworks Conference held Tuesday-Thursday and does not include preconference training or workshops.

Can I attend just preconference training or workshops?
No. You must be registered for the Cityworks Conference to attend preconference training or workshops.

Do presenters receive a complimentary pass to the Cityworks Conference?
One additional complimentary registration per organization may be available for Cityworks users who present, but acceptance as a presenter does not automatically register you for the event. You will need to register using the complimentary code provided.

When will the breakout session schedule be available?
The schedule will be set and available by September 2016. The Cityworks Conference mobile app will also be available and will include a planning calendar to plan your schedule.

How much is parking at the Salt Palace Convention Center and where is it located?
The Salt Palace Convention Center offers two convenient, fully-staffed underground parking garages. The first is a 600-stall garage located at 185 West 200 South. The second is a 400-stall garage located at 50 South 300 West. Cost is approximately $12.00 per day (subject to change). Other parking venues are available. More information about parking can be found here.


Is there free parking for those staying at the conference hotels?
No. Parking fees can be found on the respective hotel websites.

What are my transportation options to and from the Salt Lake International Airport?
• Light rail service from the airport to downtown is available. See Ride UTA  for more information.
• Alternate transportation: UBER or taxis.

Will there be somewhere I can check my suitcase for the day?
The Cityworks Conference information desk in the Salt Palace Convention Center South Foyer will have a locked room available to check luggage if needed.