Enterprise authoritative systems have transitioned from the back office to the front office to the field, including Esri ArcGIS and Cityworks. This progression has been accelerated by the desire for anytime, anywhere access from any computer or device, optimized for a specific type of end user. In response, enterprise software systems have transformed to become platforms that can easily integrate diverse software packages in ways previously not possible.
From the very beginning, the Cityworks GIS-centric approach for local government asset management has been a union of two software systems: Esri ArcGIS and Cityworks. With this approach, the GIS is the authoritative system for local government asset inventory. At the core, Esri ArcGIS provides the tools necessary to maintain the asset inventory and for using geography as a management tool. Cityworks provides tools for managing and tracking the work that regulates local government assets. The Cityworks GIS-centric approach leverages an organization’s investment in Esri GIS delivering immediate and tangible benefits, including simplifying the process to maintain an asset inventory and eliminating the need for data syncing interfaces and associated data normalization challenges.