Gold Partners

CitySourced allows you and your community to easily generate service requests from a smartphone or at your desktop. In addition, with the provided two-way integration into your Cityworks system, your mobile and web apps, with real time status updates, can go live in under 4 weeks.

CompassCom provides a fleet management solution that includes all five elements necessary to make Automatic Vehicle Location (AVL) work. CompassCom can be used through a plug-in created specifically for the Cityworks Server AMS viewer. With CompassCom, you can track, manage, and lower costs on all your vehicles in the field.

Freeance Mobile for Cityworks lets you mobilize by taking your work orders, service requests and inspections into the field. Unlike bulky, complicated laptop computers running Web based apps, Freeance is designed for iPhones and Android phones, iPads and tablets. It is the easiest-to-use way to provide Cityworks to your fieldworkers.

Latitude Geographics
The Geocortex Essentials Cityworks Extension provides a powerful foundation for creating purpose-specific applications. It includes pre-configured templates to help organizations get more done, faster.

OnBase by Hyland
Building communities takes engaged constituents and staff with the tools that drive efficiency and foster collaboration. By integrating Cityworks with OnBase, you associate content with your permitting, licenses and land use tasks, and manage work orders and service requests. And, with OnBase Plan Review, you can move data and projects from your Cityworks PLL solution into an electronic plan review workflow.

SeeClickFix Connect seamlessly integrates into any existing Cityworks work order system. Your CRM can define service request categories, sync them automatically (or semi-automatically) with SeeClickFix’s powerful configuration tool, and use its own internal knowledge to drive updates and notifications to the community on the online and mobile platform.


Silver Partners

Blue Review
GIS-enabled web-based software product and mobile app to help public and private utility owners reduce the cost and liability of managing One-CallCenter utility locate requests, work orders, and other fieldwork. BlueReview works with Cityworks to seamlessly share data and offer enhanced solutions to customers.

Utility operators who utilize Dig-Smart in conjunction with Cityworks are empowered to create work orders or services requests for “call before you dig” tickets. One call and CMMS enterprise databases are linked which allows data to flow from the Call Center, to Dig-Smart to Cityworks and allows field completion data to be captured by Cityworks and back to Dig-Smart and then the Call Center.

Architected using contemporary technologies to offer unmatched customization and ease-of-use, CUES is pleased to announce the release of its next generation software platform for infrastructure assessment called GraniteNet. GraniteNet offers the Cityworks Integration Module for flexible process flow and bidirectional integration of field maintenance activities between Cityworks 2013 SP5 and later releases.

IDModeling Sedaru and Cityworks combine to deliver a fully connected, predictive, analytics-driven, real-time operations and maintenance management solution with support for system hydraulics, predictive network analysis, and organizational communication. Sedaru enables access, empowers action and real-time analytics within a mobile, configurable distributing platform.

Directly integrated with Cityworks, Innovyze InfoMaster is a complete ArcGIS-based asset integrity management and capital planning software for water and wastewater networks. Leveraging existing GIS and IT investments, and designed with advanced predictive analytics, InfoMaster provides utilities a proactive, defensible capital planning platform ensuring the best allocation of dollars spent on replacement and repair of underground pipes.

ITPipes by Infrastructure Technologies
ITpipes enables clients to collect, analyze and manage CCTV and underground inspection information. ITpipes is commonly used for manhole, culvert, lateral, sewer line, storm line, tunnel, and other underground asset inspections. With tight integration to Cityworks, ITpipes takes work order and inspection management to a new level.

Pipelogix survey software for mainline, lateral, or manhole inspections seamlessly interfaces to Cityworks. Import Work Order information and export survey detail, movies, and pictures creating a Cityworks inspection. The Cityworks PACP and Standard coding formats are supported in Pipelogix. ESRI Silver Business Partner and NASSCO certified for PACP, MACP, and LACP.

IVR (Interactive voice response), web, and mobile solutions for payment processing for Utility Billing, both inhouse and in the field.

TruePoint Solutions
The integration of the TruePoint Utility Billing/CIS application with Cityworks extends the power of Cityworks to include additional customer billing and account management information. This shared data provides customer service, engineering, finance, and operations with an enhanced view of the operation to enable better, more effective decision making

Member Partners

The Strategic Asset Management (SAM) integration for Cityworks by Assetic provides a powerful, easy to use set of tools to visualize the short, medium, and long term rehabilitation and replacement needs of assets. The integration utilizes Cityworks maintenance data as the asset’s authoritative “truth” on which future estimates of condition, performance, and other service level targets are made.

A proven leader in the mobile resource management (MRM) space, CalAmp connects clients to business-critical data and transforms it into actionable intelligence for people, systems and machines. CalAmp’s GovOutlook AVL system is based on Esri GIS and designed to help local governments protect mobile assets, cut costs, and improve productivity.

CGI delivers operational technology solutions and services to help organizations achieve greater service efficiency. Providing 360-degree visibility and control of enterprise work planning and scheduling, PragmaCAD Mobile Workforce Management solution provides Cityworks with a seamless user experience and empowers municipalities to provide services to their citizens in the most efficient and cost effective way possible.

Clevest Solutions
Clevest helps utilities and municipalities deliver safe, reliable and superior services through innovative field solutions, including mobile workforce management (MWFM), automatic vehicle location (AVL) and smart grid operations. With real-time interfaces to Cityworks, Esri, and other back-end systems, as well as support for all device forms (smart phones, tablets, laptops), they help customers empower their field operations for improved safety, productivity, and response times.

CycloMedia Technology
CycloMedia provides a cloud-based solution for street-level imagery used by government agencies and private companies for asset management. Our GeoCycloramas have 100-megapixel resolution with unique image identification, date and time stamp, along with precise location information. GeoCycloramas are geometrically correct, allowing for precise linear, area and volume calculations.

IntelliTime Systems Corporation specializes in Public Sector Timekeeping and Scheduling solutions featuring our new Mobile Crew Sheet application for crews to track Labor, Equipment and Materials in the field, with interfaces to Cityworks ELM. IntelliTime offers time clocks and timekeeping in an integrated package with interfaces to all popular ERP solutions.

Specializing in innovative software solutions connecting field operations to the office, integrating client enterprise maps with mission-critical business activities. Vehicle tracking, spacial view of work and field crews. Mobile for EAM and ArcGIS. Full functionality disconnected.

Customer-care and billing solutions manage critical customer-information data; billings, meter reads, rate management and service connections. Also collections, payment processing, field service and meter management.

PenBay Solutions
PenBay can extend the power of Cityworks inside facilities and provide tools for locating, analyzing, and managing vertical assets throughout your most complex facility environments. PenBay’s InVision Suite can deliver this value to Cityworks users through embedded, standalone, and mobile applications.

PowerPlan delivers comprehensive and integrated software solutions that use a risk-based approach to support strategic long-range asset management planning. By bringing together data from various systems including GIS, work management and finance, PowerPlan applies your best practices to build a prioritized, full lifecycle plan for your organization’s assets.

From improving inventory control, to managing assets, to simplifying procurement transactions and vendor invoices, Radley’s platform of pre-built, configurable and scalable solutions will help you streamline your daily operations, consolidate tasks, and automate workflows in order to do more with less – all within a Cityworks-centric environment.

Smart Energy Water
The Smart Mobile Workforce (SMW®) mobile cloud platform by Smart Energy Water integrates seamlessly with Cityworks and provides end-to-end workforce mobility. SMW® allows you to automate your critical business field engagement processes, reduces operational costs and inefficiencies, and digitizes information with high productivity. SMW® positions your field workforce to exceed management expectations by providing information at their fingertips on any mobile device.

Timmons Group
The Timmons Group innovative Public Facing Portal for Cityworks® Server PLL is focused on enhancing contractor and citizen access to permits and inspections through a custom web portal. This capability includes the application of, management of, and scheduling of permits utilizing a public facing website. Additionally, the portal plugs into numerous point of sale and payment management systems including PayPal.

UtiliSync is a GIS-centric documentation platform that focuses on making it easy to complete forms in the field and generates exact replica PDF version of original forms and saves them to work orders. UtiliSync integrates seamlessly with Cityworks for users to conveniently open, modify and close Cityworks Work Orders, all from within the UtiliSync application. See how Cityworks and UtiliSync work together at

WinCan LLC. is a direct WinCan Subsidiary providing sales and support for exclusively for all the Americas. WinCan offers different solutions starting with the collection of the inspection data to the analysis of this data and finally full integration into Cityworks and Geographic Information Systems (ESRI).

Woolpert provides industry leading Enterprise Information Management solutions for utilities, local government, airports, and the DOD. Our services include asset management program development and asset management and permitting system implementation and integration. Our rigorous multi-step project management methodology is based on proven best practices and an agile configuration approach that ensure project success and user acceptance and adoption.

Solution Providers

Asset tracking solutions for a full range of automatic identification and data capture (AIDC) solutions, manage data to assure accuracy and uniqueness, custom design bar code labels and identification marks, and install labels, and also help with tailored software and hardware solutions to complete asset tracking solutions.

With a one of a kind accuracy enhancing dataset and FAA-certified procedures, CompassData provides airports with geospatial data for compliance and safety critical navigation. Our ability to rapidly generate authoritative airfield maps from satellite imagery serves as the foundation for a Cityworks airfield solution.

Dynatest Consulting
Dynatest pavement condition surveys support MicroPAVER Pavement Management System which enables agencies to manage their pavements through a single portal.

Pavement management and MUTCD sign compliance with over 11 years of MicroPAVER experience, data can be implemented directly into Esri and the MicroPAVER hook.

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