Platinum Partners

Esri develops geographic information systems (GIS) solutions that function as an integral component in nearly every type of organization.

Gold Partners

CompassCom provides a fleet management solution that includes all five elements necessary to make Automatic Vehicle Location (AVL) work. CompassCom can be used through a plug-in created specifically for the Cityworks Server AMS viewer. With CompassCom, you can track, manage, and lower costs on all your vehicles in the field.

Freeance Mobile for Cityworks lets you mobilize by taking your work orders, service requests and inspections into the field. Unlike bulky, complicated laptop computers running Web based apps, Freeance is designed for iPhones and Android phones, iPads and tablets. It is the easiest-to-use way to provide Cityworks to your fieldworkers.

Latitude Geograhics
The Geocortex Essentials Cityworks Extension provides a powerful foundation for creating purpose-specific applications. It includes pre-configured templates to help organizations get more done, faster.

OnBase by Hyland
Building communities takes engaged constituents and staff with the tools that drive efficiency and foster collaboration. By integrating Cityworks with OnBase, you associate content with your permitting, licenses and land use tasks, and manage work orders and service requests. And, with OnBase Plan Review, you can move data and projects from your Cityworks PLL solution into an electronic plan review workflow.

Silver Partners

Blue Review
GIS-enabled web-based software product and mobile app to help public and private utility owners reduce the cost and liability of managing One-CallCenter utility locate requests, work orders, and other fieldwork. BlueReview works with Cityworks to seamlessly share data and offer enhanced solutions to customers.

CitySourced allows you and your community to easily generate service requests from a smartphone or at your desktop. In addition, with the provided two-way integration into your Cityworks system, your mobile and web apps, with real time status updates, can go live in under 4 weeks.

Architected using contemporary technologies to offer unmatched customization and ease-of-use, CUES is pleased to announce the release of its next generation software platform for infrastructure assessment called GraniteNet. GraniteNet offers the Cityworks Integration Module for flexible process flow and bidirectional integration of field maintenance activities between Cityworks 2013 SP5 and later releases.

IDModeling Sedaru and Cityworks combine to deliver a fully connected, predictive, analytics-driven, real-time operations and maintenance management solution with support for system hydraulics, predictive network analysis, and organizational communication. Sedaru enables access, empowers action and real-time analytics within a mobile, configurable distributing platform.

Directly integrated with Cityworks, Innovyze InfoMaster is a complete ArcGIS-based asset integrity management and capital planning software for water and wastewater networks. Leveraging existing GIS and IT investments, and designed with advanced predictive analytics, InfoMaster provides utilities a proactive, defensible capital planning platform ensuring the best allocation of dollars spent on replacement and repair of underground pipes.

ITPipes by Infrastructure Technologies
ITpipes enables clients to collect, analyze and manage CCTV and underground inspection information ITpipes is commonly used for manhole, culvert, lateral, sewer line, storm line, tunnel, and other underground asset inspections. With tight integration to Cityworks, ITpipes takes work order and inspection management to a new level.

Pipelogix survey software for mainline, lateral, or manhole inspections seamlessly interfaces to Cityworks. Import Work Order information and export survey detail, movies, and pictures creating a Cityworks inspection. The Cityworks PACP and Standard coding formats are supported in Pipelogix. ESRI Silver Business Partner and NASSCO certified for PACP, MACP, and LACP.

RIVA Modeling
Riva Modeling Systems delivers comprehensive and integrated software solutions that use a risk-based approach to support strategic long-range asset management planning. By bringing together data from various systems including GIS, work management and finance, Riva applies your best practices to build a prioritized, full lifecycle plan for your organization’s assets.

SeeClickFix Connect seamlessly integrates into any existing Cityworks work order system. Your CRM can define service request categories, sync them automatically (or semi-automatically) with SeeClickFix’s powerful configuration tool, and use its own internal knowledge to drive updates and notifications to the community on the online and mobile platform.

TruePoint Solutions
The integration of the TruePoint Utility Billing/CIS application with Cityworks extends the power of Cityworks to include additional customer billing and account management information. This shared data provides customer service, engineering, finance, and operations with an enhanced view of the operation to enable better, more effective decision making

Member Partners

CycloMedia Technology
CycloMedia provides a cloud-based solution for street-level imagery used by government agencies and private companies for asset management. Our GeoCycloramas have 100-megapixel resolution with unique image identification, date and time stamp, along with precise location information. GeoCycloramas are geometrically correct, allowing for precise linear, area and volume calculations.

Utility operators who utilize Dig-Smart in conjunction with Cityworks are empowered to create work orders or services requests for “call before you dig” tickets. One call and CMMS enterprise databases are linked which allows data to flow from the Call Center, to Dig-Smart to Cityworks and allows field completion data to be captured by Cityworks and back to Dig-Smart and then the Call Center.

Dynatest Consulting
Dynatest pavement condition surveys support MicroPAVER Pavement Management System which enables agencies to manage their pavements through a single portal.

IntelliTime Systems Corporation specializes in Public Sector Timekeeping and Scheduling solutions featuring our new Mobile Crew Sheet application for crews to track Labor, Equipment and Materials in the field, with interfaces to Cityworks ELM. IntelliTime offers time clocks and timekeeping in an integrated package with interfaces to all popular ERP solutions.

infraMap software helps crews work more efficiently. Originally designed to reduce overtime, eliminate paperwork, and make everyone’s job easier, the program has been perfected by the field personnel that use it everyday. It has evolved into the most powerful, user-friendly asset mapping tool available.

Specializing in innovative software solutions connecting field operations to the office, integrating client enterprise maps with mission-critical business activities. Vehicle tracking, spacial view of work and field crews. Mobile for EAM and ArcGIS. Full functionality disconnected.

Neptune Technology Group
A pioneer in the development of automatic meter reading (AMR) and advanced metering infrastructure (AMI) technologies for more than 50 years. The company offers a fully integrated migration path for its utility customers to meet their needs now and in the future. For additional information, please click on our name above to visit our site.

Customer-care and billing solutions manage critical customer-information data; billings, meter reads, rate management and service connections. Also collections, payment processing, field service and meter management.

PenBay Solutions
PenBay extends the power of Cityworks inside Facilities, and provides tools for locating, analyzing, and managing vertical assets throughout your most complex facility environments. PenBay’s InVision Suite delivers this value to Cityworks users through embedded, standalone, and mobile applications.

Pipeline Analytics
Pipeline Analytics provides sales and support for WinCan software exclusively for all the Americas and maintains an unrivaled team of infrastructure-savvy software specialists. WinCan is an industry leading software package for CCTV pipe inspection, reporting, data management and analysis. Pipeline Analytics also provides GIS and IT consulting pertaining to CCTV pipe inspection and asset data collection.

IVR (Interactive voice response), web, and mobile solutions for payment processing for Utility Billing, both inhouse and in the field.

Request LoGIStics is a next generation software product that provides a user-intuitive, web-based interface for the creation of service requests and public inquiries as part of Cityworks

Pavement management and MUTCD sign compliance with over 11 years of MicroPAVER experience, data can be implemented directly into Esri and the MicroPAVER hook.

Woolpert provides industry leading Enterprise Information Management solutions for utilities, local government, airports, and the DOD. Our services include optimizing your processes, data, and systems to ensure greater business performance and return on investment. Woolpert is committed to building client partnerships through knowledge transfer to our clients.

Zebra Technologies
Provides Motorola “Tuff” tablets for field operations. The ET1 Enterprise Tablet does not compromise on security, durability and flexibility. It is designed to make your enterprise ready for whatever the future holds and whatever your customers demand. It’s an uncompromising approach to mobile computing, and it’s the only tablet that is truly enterprise. The ET1 comes packed with features that will help you improve performance from field workers.

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