Originally published in Civil + Structural Engineer, February 2018 How municipalities prepare for natural disasters has become much more than distributing sandbags, providing emergency shelter, and assembling personnel and services to assist those in need....

Not all assets are created equal. We know that physical assets degrade over time. As assets deteriorate, operation and maintenance costs increase, and customers experience negative impacts. At some point, all municipalities and utilities must...

Every city has a cemetery, and every cemetery some kind of system to track plot sales, ownership and tenants. Until recently, the city of Butler, Indiana, tracked cemetery plot sales and management through old books...

It can be difficult to manage your assets when you aren’t sure how many you have. This was once a major issue in West Jordan, Utah. Prior to Cityworks, the city relied on multiple GIS...

By Brian Haslam, Cityworks president and CEO It is often said that a smart community is a connected community. Increasingly, a smart community puts GIS at the heart of its technology—a GIS-centric connected community. In...

By Brian Haslam, Cityworks president and CEO To effectively manage public assets, you need to know what they are and where they are located. Asset management can only be performed with an accurate asset inventory....

Earlier this month, SmartBrief highlighted the Waze Connected Citizens Program, which gives municipalities access to real-time, crowdsourced traffic and road condition data. Thanks to an expanded partnership with Esri, cities like Raleigh are able to...

The Village of Arlington Heights is a progressive and vibrant community nestled in the outskirts of Chicago. But don’t let the classification of “village” fool you—with a population of more than 75,000 and growing, Arlington...

Any organization, program, or person can achieve breakthrough results. Kristen Cox knows firsthand the untapped capacity that exists in every aspect of government: its people. From her personal experience relying on government services as a...