So many amazing insights and ideas were shared at the Cityworks Innovate Conference. Here are 20 noteworthy quotes from the general sessions that encapsulate the innovative spirit of the conference.
1. “25 years ago, the idea for GIS-centric asset management was born. Cityworks wouldn’t be possible without our deep partnership with Esri. As an ArcGIS pure-play, we are committed to the importance and value that GIS plays as the system of record.”
-Brian Haslam, President & CEO, Cityworks
2. “What is that driver for successful innovation? Is it funding? Regulatory requirements? It has to be more than just ‘having to do it’. ‘Having to do something’ isn’t what determines success in the long-term—it is creating a culture of change within your organization that determines success.”
-Becky Tamashasky, VP Product Vision and Engineering, Cityworks
3. “Motivation is the catalyzing ingredient for every successful innovation.”
-Clayton Christensen, Professor and Economist, Harvard Business
4. “A platform creates value by facilitating exchanges and creates communities that allow users to interact and transact. This approach to business and software development lies at the heart of our GIS-centric philosophy.”
-Brian Haslam, President & CEO, Cityworks
5. “This century elevated the importance of data, in every aspect of our lives and as asset keepers, we’ve experienced it. The key to service delivery is asset and maintenance data.”
-Dinorah Sanchez, AMS Subject Matter Expert, Cityworks
6. “When it comes to technology—digital transformation begins with location intelligence. Jack Dangermond has said on many occasions, ‘Knowing where things are, and why, is essential to rational decision making.’”
-Cindy Curletti, Marketing Manager, Cityworks
7. “We’re going to see lots of shifts in the way that people think about cities and the way they manage their assets. There is a new kind of infrastructure emerging and it’s not the water infrastructure of cities or the transportation infrastructure of cities—it’s the digital infrastructure. I am focused on geospatial infrastructure as a foundation for cities. It’s going to change the way cities operate.”
-Jack Dangermond, President, Esri
8. “Technology doesn’t solve problems—people do. People are the critical element to achieving success.”
-Becky Tamashasky, VP Product Vision and Engineering, Cityworks
9. “Our vision is to provide a GIS-centric platform for asset management and community development, that helps you create communities that are more resilient, sustainable, and safe. Cityworks is your partner in doing good locally.”
-Brian Haslam, President & CEO, Cityworks
10. “Resilience means embracing asset management—innovating and relying on emerging technologies to mitigate risk”
-Dinorah Sanchez, AMS Subject Matter Expert, Cityworks
11. “An organization’s ability to accurately track operational & maintenance activities improves infrastructure reliability—enhancing response and recovery efforts when disruptions occur”
-Billy Lang, Solutions Architect, Cityworks
12. “GIS allows us to bring information together. It allows us to analyze it and it allows us to participate in using that information to make more sustainable infrastructure and organizations. It helps us solve big problems, like decarbonizing our whole society—it’s a geographic thing.”
-Jack Dangermond, President, Esri
13. “GIS-centric systems of action are scalable, able to span the entire continuum, as well as operate within a single system. They can be deployed within one department or across the entire enterprise. Regardless of where your organization is in its digital transformation, we have scalable systems of action to meet your needs.”
-Brian Haslam, President & CEO, Cityworks
14. “More federal funding opportunities are coming down the pipeline in the United States to support infrastructure revitalization—at the same time that regulatory rules are being revised. We’re putting solutions together to help you implement strategies that fit the requirements of infrastructure funding.”
-Becky Tamashasky, VP Product Vision and Engineering, Cityworks
15. “Urbanization rates across the world continue to accelerate. By 2050, 68% of humans will live in urban areas, compared to 55% today. Increases in population creates a domino effect in demand for public services provided by local governments and utilities.”
-Matt Harman, Business Development Management, Cityworks
16. “Utilities need solutions that will help them better prioritize asset maintenance activities, identify root causes of problems that cause chronic repairs, improve asset’s resilience, and reduce adverse environmental impacts.”
-Rami Naber, Strategic Product Manager, Cityworks
17. “The GIS-centric data model can be constantly updated from the human work activities and the data coming in from the IoT devices. This creates a living, breathing, evolving system of work that empowers our joint customers to take a holistic view of their organization and their infrastructure—it becomes a system of action.”
-Brian Haslam, President & CEO, Cityworks
18. “From the very beginning of an asset’s life, with Cityworks PLL to your ongoing maintenance and replacement programs with Cityworks AMS, our GIS-centric platform provides tools to streamline operations, and improve collaboration across your enterprise.”
-Matt Harman, Business Development Management, Cityworks
19. “Change can be viewed as a barrier or it can be embraced.”
-Becky Tamashasky, VP Product Vision and Engineering, Cityworks
20. “People are key to every system and every phase, but the only way business procedures, technology, and data come to fruition is if people are empowered to innovate in service delivery. People are needed at every level of an asset management program—from the operations to the tactical—and most importantly, the strategic realm.”
-Dinorah Sanchez, AMS Subject Matter Expert, Cityworks
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