New Search Engine. The biggest and most exciting change is the new search engine. The old search engine had some major flaws and was extremely inefficient. You can now search every aspect of, including Online Help, PDF documents, Forum topics, and Knowledge Base articles.

New Utilities and Samples. A new Utilities and Samples category has been added to the Resource and Download Center dropdown menu. The Utilities category now houses the Excel Data Template tool along with other tools, such as the EntityUID Migration tool. All future migration and database tools will also be stored here.

Status Changes to Ideas. In order to reduce confusion and improve the workflow of Ideas, some of the Idea Statuses have changed.

All Cityworks Help, including Online Help, is available to all licensed users.

Availability of older versions of the Cityworks software. Cityworks 4.x software is no longer available for download on Please contact your Customer Support Representative for more information.