Baltimore City’s underground conduit system facilitates the delivery of power and communication to both businesses and residents. Here’s how they use Cityworks to manage the maintenance and leasing of this shared infrastructure. As technology continues...

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Without an existing asset management system (AMS) in place, the City of Pflugerville was forced to manage assets and track work activity manually. Those paper-based processes were inefficient, inconvenient for team members, and opened a...

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Cyndee Hoagland is the Senior Vice President of the Owner and Public Sector markets at Trimble. We asked her some questions regarding recent changes in infrastructure funding and infrastructure management, as well as how communities...

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Esri's ArcGIS Utility Network has been available for several years, and now utility organizations are starting the process of migrating or prioritizing it as a future project. While migrating to ArcGIS Utility Network is a...

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After nearly 20 years of using Cityworks as an on-premises application, the City of Suffolk, Virginia, decided to transition to a cloud-based system. This move was prompted by the need to provide employees with a...

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Communities are constantly evolving and must update to meet new challenges. Proper oversight is essential to help foster safety, health, and longevity for cities as they are developing and redeveloping. From new builds to water...

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Maintaining accurate inventory records can be challenging for any utility provider or public works operation but is essential for efficient material management. Manual processes for incoming stock are often labor-intensive and take your staff away...

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As Cityworks has grown to be a true platform solution capable of integrating with other enterprise systems, experienced Cityworks users and business partners have identified best practices for ensuring the long-term success of a system...

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A new coding framework in Cityworks allows you to add custom buttons and widgets to Cityworks apps—and put them right where your users expect them to be. When you’re in the groove of your daily...

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Every city, county, and water authority in the U.S. strives to meet the industry standards for hydrant flow tests set forth by the American Water Works Association (AWWA) and the National Fire Protection Association. Consultants...

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