Laura Carr, chief operations officer of NewEdge Services, LLC, knows what it takes to help clients achieve their implementation goals as well as their vision for the future. We asked her to share her insights...

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Our most recent, and final, custom implementation to close out our public works department was with the facilities division. The great thing about this rollout is that we have built a scalable framework that will...

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It’s no secret that many of the changes unfolding in our communities as a result of the COVID-19 pandemic have resulted in constrained resources—both in labor and revenue—for organizations across the globe. U.S. county organizations...

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Developing dashboards is all about empowering users to determine how they want to display data and configure it themselves. Here are some of the latest configuration enhancements from Cityworks. With the release of Respond 2.0...

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How much easier would it be to plan maintenance and manage project timelines if you could see exactly what was happening on the ground before sending crews into the field? Nearmap provides high-resolution aerial imagery...

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The City of Raleigh, North Carolina, takes a very GIS-centric approach to asset management. “If it’s in ArcGIS Online, it’s in Cityworks,” explains Chad Foley, enterprise application engineer at the City of Raleigh. Most recently,...

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Using a cloud-hosted, software-as-a-service (SaaS) solution has several advantages, including increased accessibility, productivity, and collaboration. Not convinced? Here’s what Cityworks Online customers have to say about the benefits they are experiencing. Cityworks Online (CWOL) provides...

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Like airports across the world, Chicago Rockford International Airport in Illinois has been severely impacted by the COVID-19 pandemic. But with the help of Cityworks, the Greater Rockford Airport Authority has been able to manage...

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Water loss audits are vital for any water utility. By applying a customized Cityworks solution, the City of Denton, Texas, was able to achieve more accurate reporting with improved calculations and better data. The City...

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In many ways, today’s demand for timely and reliable data to support better decision-making reminds me of the late ’80s and early ’90s. An urgency was developing among utilities and local government organizations to digitize...

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