When speaking with clients about implementing Single Sign-on (SSO)—both the licensed Cityworks extension and the similar IT function of SSO—there is often confusion. In an IT setting, SSO is a session and user authentication service...

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Sandy City's chief administrative officer shares the value equation that has helped departments across the city improve operations and levels of service. As leaders of public municipalities, we often compete with private entities on many...

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The City of Longview, Texas, has been a Cityworks customer for more than a decade. In this presentation, they explain how Cityworks is being utilized across several departments and share some of the successes they...

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Over the course of the last decade, municipal governments have increasingly turned to IT consolidation as a means of reducing costs while also improving service delivery. For many organizations, IT consolidation means the re-centralization of...

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Collier County today announced the official "go-live" of the first phase of their enterprise-class Cityworks Asset Management System (AMS). The large Florida county is working with Woolpert, a Cityworks platinum implementation partner, to support the implementation...

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It is often said that a smart community is a connected community. Increasingly, a smart community puts GIS at the heart of its technology—a GIS-centric connected community. In February, Esri published a white paper outlining...

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