Global Water Resources, Inc. operates and manages water, wastewater, and recycled water utilities for communities around Phoenix and Tucson, Arizona. They adopted the use of QR codes to help simplify workflows for field crews by...

ArcGIS Field Maps is the all-in-one Esri app that streamlines data collection, editing workflows and allows staff to report their locations in real-time. All this information can be easily displayed in Cityworks in real-time or...

Your organization's field crews are always on the move. The Cityworks mobile app allows data and workflows to be easily organized, managed, and maintained outside of the office. It offers ease of access to important...

From valve maintenance and inspections to hydrant repair and flushing (and much more), water utility field crews are responsible for a variety of critical and specialized work activities. Chances are, they also juggle several siloed...

Sandy City's chief administrative officer shares the value equation that has helped departments across the city improve operations and levels of service. As leaders of public municipalities, we often compete with private entities on many...

Respond 3.1 is now available! In this presentation, Cityworks subject matter expert Mitchell Ottesen shares tips, tricks, and new capabilities of the Cityworks Respond application. ► You’ll also like: Responding for Efficiency in Delray Beach...

The City of Raleigh, North Carolina, takes a very GIS-centric approach to asset management. “If it’s in ArcGIS Online, it’s in Cityworks,” explains Chad Foley, enterprise application engineer at the City of Raleigh. Most recently,...

In the City of Escondido, CA, the Environmental Compliance Department performs inspections at approximately 1,600 facilities at least once a year. Using Cityworks and ArcGIS, the department has been able to create a paperless process...

In Escondido, California, it used to take days for city workers to remove a graffiti tag. But thanks to some community engagement and the Cityworks mobile native apps, graffiti is now removed within 24 hours....

Your work isn’t limited to your desk and neither is Cityworks. With the help of a continuous network connection, Cityworks Respond provides streamlined access to Cityworks AMS and PLL specifically for field use. You have...