Cityworks recently formed an alliance with Information & Graphics Systems Consultants L.L.C. (InfoGraph) to be the exclusive distributor of Cityworks software products within the Kingdom of Jordan and the Cityworks Value-Added distributor for Arabic versions.  As a result of this alliance, Cityworks anticipates growth within the Middle East in the near future.


InfoGraph is the exclusive distributor for Esri products in Jordan. As the primary Middle-Eastern Cityworks software distributor, InfoGraph will provide both English and Arabic versions of Cityworks to national, provincial, and municipal government entities, including utilities and other entities of the public sector market or companies within Jordan. In addition, InfoGraph will be the Value-Added Cityworks distributor to provide Arabic versions of Cityworks, which will customize, localize, maintain, and support the software in Arabic.

“We are very pleased with our relationship with Cityworks,” states Mazen Jouaneh, Managing Director at InfoGraph. “Our long-time experience in Arabizing GIS products will help make the Arabic version of Cityworks an attractive and easy-to-use product for users in our region.”

Established in 1991, InfoGraph is fully specialized in GIS software products, services, and applications.  Their GIS knowledge is centered around the ArcGIS suite of products developed by Esri, who is considered among the leading companies in the development of Arabic Language computer software tools, geographical user interfaces, and Arabic-based GIS application solutions.

“As the exclusive distributor for Esri in Jordan, InfoGraph specializes in GIS software products and has been very successful in the development of Arabic-based GIS application solutions,” stated Brian Haslam, President of Cityworks.  “With Cityworks as the leading Esri-integrated, GIS-centric asset maintenance management program, it made sense for our companies to develop a partnership and plan for expansion within the Middle East.  We’re excited about our collaboration with this esteemed organization and look forward to the success of Cityworks in Jordan and the Middle East.”

In November, Phil Mogavero, Cityworks International Business Development Manager, will be attending the 2011 Esri Middle East and Africa User Conference (MEAUC) held in Beirut, Lebanon.  Prior to his new role, Mogavero was the Cityworks Account Manager over the Northeastern U.S. region for more than five years.  Mogavero will be presenting on GIS-Centric Asset Management at MEAUC and will be working closely with InfoGraph during his visit to Beirut.  He will be present in their booth to demonstrate Cityworks to potential Middle-Eastern users, and network with clients and other partners.

“I am excited about what the future holds for Cityworks in the international market,” states Mr. Mogavero. “Teaming with InfoGraph in the Middle East and supporting our partners at conferences like MEAUC affords us the opportunity to provide and support Cityworks around the world.”

InfoGraph is targeting water utility companies in Jordan, including the Yarmouk Water Company in the city of Irbid, which is responsible for water distribution in the northern governorates of Jordan, and the Jordan Water Company, responsible for water distribution in Amman Governorate.  Additional prospective Cityworks clients include other water companies and public works departments in neighboring countries.

“Cityworks fills an important gap by allowing us to offer unique and powerful GIS-centric solutions to our users who care for critical infrastructure,” continues Mr. Jouaneh. “Most of our clients are already managing their assets in ArcGIS. Cityworks leverages their GIS with solutions designed specifically for this job.”