2011 Pre-Conference Training Update

Earlier this year, Cityworks staff, Cityworks users, and business partners traveled to St. George, Utah, for the largest pre-conference training to date.  Eighty-five people attended the five pre-conference training courses over a two-day period. Thank you to each of the pre-conference training attendees who helped make this year’s training such a great event. If you have any suggestions or recommendations for the pre-conference training, please contact John Jarnagin, Cityworks Educational Services Manager, at (jjarnagin@cityworks.com). Any feedback is appreciated.

Upcoming Training Events

Server AMS Administration Training

This course covers best practices for the installation, configuration, and implementation of Cityworks 2011 Server AMS. Topics covered in this training include: SQL Server database tasks (database creation, roles, users, logins, and permissions), ODBC set up, Cityworks Server AMS installation and creation of the Server website, basic Designer components (service request/work order/inspection templates), securities and permissions, and Server AMS set up in Designer. Attendees will also learn the basic functionality of the Server interface (inbox, service request, work orders, inspections, event layers) and all other core subjects related to Server AMS.

July 26 – 29, 2011 at  Cityworks | Azteca Systems company headquarters training facility in Sandy, UT.

August 29 – Sept 1, 2011 at Cityworks | Azteca Systems company headquarters training facility in Sandy, UT.

Server PLL Administration Training

This course caters to Cityworks business partners and City administrative staff responsible for ongoing setup and management of Server PLL (Permits, Licensing, and Land). The course covers the configuration of Server PLL permits, cases, and licenses, including software installation, user management, permit/case/license template configuration, workflow setup, fee configuration, custom case data fields, and basic reporting. Attendees will also learn the integration points between Server AMS and PLL, as well as how PLL utilizes the GIS. Throughout the course, Azteca’s training staff will share sample workflows and data from existing clientele as well as best business practices in Server PLL configuration.

September 20–23, 2011 at Cityworks | Azteca Systems company headquarters training facility in Sandy, UT.

Course fee for either of these Server training is $2400.00/person which includes all related training documentation, use of a computer, and certificate of completion.

Register online at www.mycityworks.com/cityworkscampus and select the Live training option.

Please visit the Cityworks Campus website to view training options; get information on courses, prices, and scheduling; or register and pay for a training course. If you have visited the Cityworks Campus, but could not find a course that would benefit you, or if you have any questions or suggestions, please contact John Jarnagin, Cityworks Educational Services Manager at jjarnagin@cityworks.com.