Whether it’s sidewalk inspectors carrying PC tablets running Cityworks Anywhere in Ann Arbor, Michigan; stormwater crews accessing the browser to download their work activities using Server AMS in Burien, Washington; or building inspectors with laptops and printers in their trucks ready to leave their inspections on-site in West Valley City, Utah; Cityworks empowers field workers and facilitates remote data collection.

The first mobile Cityworks solution was Cityworks Wireless in 1998, which was deployed via laptops in Houston, Texas. DataPump was released in 2001 and is still available today. This disconnected mode allows field workers to check out their requests and/or work orders for the day, and then check them back in to sync the database information. Other workers can still view the records while they are checked out, but can’t edit them until they are checked in.

Today technology allows users to access the data in real-time with a wireless connection to Cityworks Anywhere and browser-based Server AMS (Asset Management Solution) and PLL (Permits, Licensing, and Land). Many users continue to utilize DataPump as well.

Cityworks Anywhere incorporates Esri’s ArcGIS Engine, embedding a map and common GIS tools in a solution ideally suited for field, remote, and mobile users. The browser-based Cityworks Server AMS and PLL,  developed in Microsoft .NET with Esri’s leading ArcGIS Server technologies, enable enterprise web access for higher levels of operational efficiency.

Users utilize Cityworks platforms in the field in a variety of ways and for multiple uses.  Some use Cityworks on its own while others use it alongside other applications. As a flexible system meeting the needs of hundreds of organizations worldwide, Cityworks can provide a field solution tailored to the users’ individual requirements and unique workflows.

by Lindsay Ferguson, PR & Marketing, Cityworks