Early in 2012 the City of Beaverton, Oregon, decided to try and improve their current work-management system which at the time was not widely used in the organization. After making an effort to use their system and realizing it just wasn’t meeting their needs, they decided to review other solutions. As a long-time Esri client, they set their sights on developing a GIS-centric solution and made the decision to implement Cityworks. “Why go GIS-centric? All of our users typically had the map open on one monitor and our work management system open on another trying to match data,” said Beaverton GIS manager, Juston Manville. Going GIS-centric was simply the next step in simplifying and streamlining their maintenance management workflow.

Beaverton decided to implement using Cityworks Local Government Templates; they procured Cityworks software in September of 2012 and chose to configure the software using internal resources following the Simple Iterative Partitions model. After attending onsite training for Cityworks in October, they quickly got to work. Around the same time, they started working on migrating their existing Esri data and asset data from a previous work management system to Esri’s Local Government Information Model. Once all asset data was in the Local Government model, the city moved on to configuring the Cityworks database. Using the Local Government Templates designed to align with Esri’s Local Government Information Model, they were able to have the initial configuration available for review and refinement within six weeks of the initial software purchase and three weeks after attending training. “This methodology helped us to realize an almost instant return on our investment; and, the Local Government Data Model and Local Government Templates made this possible,” remarked Manville. “Many organizations spend years implementing and paying maintenance on their software before they actually use the product they purchased. The Local Government Templates allowed us to use Cityworks in a production environment almost instantly.”

Currently Beaverton has implemented their Traffic, Water, Sewer, and Stormwater divisions, and they have plans to tackle the Streets division next. Future phases involve integrating with Granite XP for CCTV Inspections and MicroPaver for pavement inspections.

“Often with the Local Government Templates we were just tweaking nuances versus coming up with templates from scratch. Users were able to see their suggestions implemented very quickly. This gave them a sense of ownership that is often hard to achieve when implementing new software to a group that has a tried and true process,” said Manville.


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