Without an existing asset management system (AMS) in place, the City of Pflugerville was forced to manage assets and track work activity manually. Those paper-based processes were inefficient, inconvenient for team members, and opened a...

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After nearly 20 years of using Cityworks as an on-premises application, the City of Suffolk, Virginia, decided to transition to a cloud-based system. This move was prompted by the need to provide employees with a...

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Maintaining accurate inventory records can be challenging for any utility provider or public works operation but is essential for efficient material management. Manual processes for incoming stock are often labor-intensive and take your staff away...

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This year, infrastructure week means more than it has in years past. For starters, the Bipartisan Infrastructure Law (BIL)—a once-in-a-generation investment—was passed, along with other bills and initiatives that are funneling spending resources into the...

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As Cityworks has grown to be a true platform solution capable of integrating with other enterprise systems, experienced Cityworks users and business partners have identified best practices for ensuring the long-term success of a system...

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Without a healthy environment, our communities and the basic infrastructure within them would cease to function. The work done by utility organizations, local governments, and infrastructure owners is critically important. Day in and day out,...

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The City of Round Rock, Texas, serves a population of 135,000 people. Like most communities this size, they receive a steady amount of resident-submitted service requests. The city has employed the use of Cityworks eURLs,...

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Global Water Resources, Inc. operates and manages water, wastewater, and recycled water utilities for communities around Phoenix and Tucson, Arizona. They adopted the use of QR codes to help simplify workflows for field crews by...

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Lauren Walcott is always seeking new ways to streamline work and maximize resourcesfor the City of Westminster, Colorado. She works as the infrastructure asset management coordinator for the Department of Public Works and Utilities, which...

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There has been renewed interest in infrastructure on Capitol Hill. A handful of new bills and packages aim to increase funding for infrastructural improvements in the U.S., ranging from water and wastewater to roads and...

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