Laura Carr, chief operations officer of NewEdge Services, LLC, knows what it takes to help clients achieve their implementation goals as well as their vision for the future. We asked her to share her insights...

Our most recent, and final, custom implementation to close out our public works department was with the facilities division. The great thing about this rollout is that we have built a scalable framework that will...

West Valley City, Utah, had some major challenges in the spring of 2020. In addition to the COVID-19 pandemic, they also experienced a major earthquake. In this presentation, Jerry Thompson, the city's chief building official,...

The City of Longview, Texas, has been a Cityworks customer for more than a decade. In this presentation, they explain how Cityworks is being utilized across several departments and share some of the successes they...

It’s no secret that many of the changes unfolding in our communities as a result of the COVID-19 pandemic have resulted in constrained resources—both in labor and revenue—for organizations across the globe. U.S. county organizations...

Looking for some inspiration to help your organization operate more efficiently next year? Here are a few of the ways our clients around the country are streamlining their processes and making data-driven decisions using Cityworks and...

Developing dashboards is all about empowering users to determine how they want to display data and configure it themselves. Here are some of the latest configuration enhancements from Cityworks. With the release of Respond 2.0...

Bringing on a new software of any type can be a daunting and overwhelming experience. NewEdge Services staff has guided many governmental entities through the implementation of the Cityworks suite of software for both work...

How much easier would it be to plan maintenance and manage project timelines if you could see exactly what was happening on the ground before sending crews into the field? Nearmap provides high-resolution aerial imagery...

The City of Raleigh, North Carolina, takes a very GIS-centric approach to asset management. “If it’s in ArcGIS Online, it’s in Cityworks,” explains Chad Foley, enterprise application engineer at the City of Raleigh. Most recently,...