Sandy City's chief administrative officer shares the value equation that has helped departments across the city improve operations and levels of service. As leaders of public municipalities, we often compete with private entities on many...

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Water and wastewater utilities are responsible for the care of both horizontal and vertical assets. Many organizations find themselves using one type of computerized maintenance management system (CMMS) to manage their mains, valves, hydrants, and...

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There may be no city in America that loves trees more than Philadelphia. More than 10 percent of Philadelphia’s land area—16 square miles—is home to the largest managed urban park system in the world. With...

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Making long-term plans while also managing day-to-day operations is hard. There’s always something competing for your time. By collecting relevant data along the way, you can help make strategic planning easier. The City of Topeka...

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It has been 31 years since I attended my first Esri Partner Conference (EPC). The EPC has always been an important event on my calendar, and I have many fond memories of witnessing the transformation...

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We did it. We implemented and went live with Cityworks for our wastewater collection system and treatment plant. We migrated from three asset registries and two CMMS to one. Breathe in, breathe out. It feels...

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The City of Topeka, Kansas, like many local governments, is in the midst of a data renaissance. For many years, we were collecting and creating data—and that’s where the story ended. Systems became data dumping...

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Not all assets are created equal. We know that physical assets degrade over time. As assets deteriorate, operation and maintenance costs increase, and customers experience negative impacts. At some point, all municipalities and utilities must...

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