Over the course of the last decade, municipal governments have increasingly turned to IT consolidation as a means of reducing costs while also improving service delivery. For many organizations, IT consolidation means the re-centralization of...

From time to time, homeowners find it necessary to contact their respective cities to report problems or issues they have encountered. Such was the case for Cityworks employee Matt Harman, northwest regional sales manager, who...

In today’s trying times, municipalities are facing public pressures to optimize tax dollars and be transparent.  So more than ever, finding solutions to do more with less is a top priority. CitySourced, a Cityworks Strategic...

The City of Redlands, California, is a fairly small municipality serving a population of 70,000. We didn’t have an Information Technology (IT) Department until 2008 so work order solutions were paper-based. Each department had their...