Without an existing asset management system (AMS) in place, the City of Pflugerville was forced to manage assets and track work activity manually. Those paper-based processes were inefficient, inconvenient for team members, and opened a...

Esri's ArcGIS Utility Network has been available for several years, and now utility organizations are starting the process of migrating or prioritizing it as a future project. While migrating to ArcGIS Utility Network is a...

After nearly 20 years of using Cityworks as an on-premises application, the City of Suffolk, Virginia, decided to transition to a cloud-based system. This move was prompted by the need to provide employees with a...

There may be no city in America that loves trees more than Philadelphia. More than 10 percent of Philadelphia’s land area—16 square miles—is home to the largest managed urban park system in the world. With...

Without a healthy environment, our communities and the basic infrastructure within them would cease to function. The work done by utility organizations, local governments, and infrastructure owners is critically important. Day in and day out,...

The City of Round Rock, Texas, serves a population of 135,000 people. Like most communities this size, they receive a steady amount of resident-submitted service requests. The city has employed the use of Cityworks eURLs,...

There has been renewed interest in infrastructure on Capitol Hill. A handful of new bills and packages aim to increase funding for infrastructural improvements in the U.S., ranging from water and wastewater to roads and...

Everyone deserves access to safe transportation options, whether they are driving, walking, riding a bike, or using public transit. Yet data from the U.S. Centers for Disease Control show that more than 36,000 people in...

Whether it is flipping a light switch, turning on a water faucet, or traveling on a road, public infrastructure has a direct impact on our everyday lives. Sustainable and efficient infrastructure has the potential to...

It’s that time of the year again! In many places in the U.S. and Canada, snow is falling, snowboards are being waxed, snowmen are being created, and snowplows are hard at work. Snow removal is...