Cityworks collects a large amount of data, and that data must be able to be queried, communicated, and shared amongst different systems. For many, eURLs are an essential component of their workflows and allow them...

Background In 2014, the Hawaii Department of Transportation entered a Consent Decree with the Environmental Protection Agency (EPA) and the State of Hawaii Department of Health agreeing to create a stormwater management plan. Part of...

Water and wastewater assets are vital resources for every single community in the world. The provision of clean water, effective sanitation services, sustainable wastewater management, and efficient sewage treatment are vital for the safety and...

Without an existing asset management system (AMS) in place, the City of Pflugerville was forced to manage assets and track work activity manually. Those paper-based processes were inefficient, inconvenient for team members, and opened a...

Esri's ArcGIS Utility Network has been available for several years, and now utility organizations are starting the process of migrating or prioritizing it as a future project. While migrating to ArcGIS Utility Network is a...

After nearly 20 years of using Cityworks as an on-premises application, the City of Suffolk, Virginia, decided to transition to a cloud-based system. This move was prompted by the need to provide employees with a...

There may be no city in America that loves trees more than Philadelphia. More than 10 percent of Philadelphia’s land area—16 square miles—is home to the largest managed urban park system in the world. With...

Without a healthy environment, our communities and the basic infrastructure within them would cease to function. The work done by utility organizations, local governments, and infrastructure owners is critically important. Day in and day out,...

The City of Round Rock, Texas, serves a population of 135,000 people. Like most communities this size, they receive a steady amount of resident-submitted service requests. The city has employed the use of Cityworks eURLs,...

There has been renewed interest in infrastructure on Capitol Hill. A handful of new bills and packages aim to increase funding for infrastructural improvements in the U.S., ranging from water and wastewater to roads and...