Local government organizations have faced extensive changes over the last decade, driven by environmental impacts, economic uncertainty, and increasing citizen demands. Despite these challenges, community development has continued to evolve, and the adoption of technology...

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Water and wastewater assets are vital resources for every single community in the world. The provision of clean water, effective sanitation services, sustainable wastewater management, and efficient sewage treatment are vital for the safety and...

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Without an existing asset management system (AMS) in place, the City of Pflugerville was forced to manage assets and track work activity manually. Those paper-based processes were inefficient, inconvenient for team members, and opened a...

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After nearly 20 years of using Cityworks as an on-premises application, the City of Suffolk, Virginia, decided to transition to a cloud-based system. This move was prompted by the need to provide employees with a...

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Communities are constantly evolving and must update to meet new challenges. Proper oversight is essential to help foster safety, health, and longevity for cities as they are developing and redeveloping. From new builds to water...

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Without a healthy environment, our communities and the basic infrastructure within them would cease to function. The work done by utility organizations, local governments, and infrastructure owners is critically important. Day in and day out,...

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There has been renewed interest in infrastructure on Capitol Hill. A handful of new bills and packages aim to increase funding for infrastructural improvements in the U.S., ranging from water and wastewater to roads and...

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Great Neck Water Pollution Control District, New York, has been using Cityworks AMS for 10 years. Recently, they also implemented Cityworks PLL to digitize their permitting process. Cityworks PLL has allowed them to centralize their...

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Whether it is flipping a light switch, turning on a water faucet, or traveling on a road, public infrastructure has a direct impact on our everyday lives. Sustainable and efficient infrastructure has the potential to...

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Geographic information system (GIS) technology is an amazing tool that allows us to gather, analyze, and visualize geographic data, which in turn creates healthier and more sustainable communities. Without GIS—more specifically Esri’s ArcGIS—the Cityworks platform...

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