In the world of public infrastructure, asset management is an all-encompassing practice that seeks to understand an organization’s assets, costs, risks, strategy, and policy. Asset managers have always understood the value of extending an asset’s...

Whether it is a natural disaster or a pandemic, utilities and local governments have the ability to plan for and respond to emergencies more effectively and efficiently by using GIS intelligence. Cityworks and Esri provide...

The value of contactless solutions for business continuity became apparent in 2020 as municipalities and utilities were faced with the need to dramatically change the way they execute their tasks. Case in point: Carmel, Indiana....

“By failing to prepare, you are preparing to fail.” —Benjamin Franklin In order to successfully prepare, utilities and local government organizations must consider all the possibilities. This applies to small day-to-day events as well as...

The ability to leverage technology, regardless of the challenge, is critical to creating a resilient community—one that can withstand or recover quickly from difficult circumstances. The COVID-19 pandemic has changed the way we do business....

It’s our collective responsibility to ensure worker safety and protect customer well-being while delivering essential services during and after the COVID-19 pandemic. Cityworks, with ArcGIS and partner tools and solutions, can help your organization reprioritize...

We reached out to customers to find out how they are leveraging Cityworks to keep their communities safe in the midst of the COVID-19 pandemic. From taking important city services online to transitioning staff to...

As natural disasters increase in quantity and severity, municipalities find themselves grappling with an increased need for FEMA reimbursements to support emergency response and recovery. If you have been through an emergency operations center (EOC)...

This is an unprecedented time. And yet, communities and leaders are adapting to tackle the COVID-19 pandemic while still delivering services. How can your organization claim FEMA reimbursements for work done to mitigate this crisis?...

Most communities have critical infrastructure that requires constant maintenance and inspection. Consider bridges, for example. Stream gauge monitoring can be used to immediately evaluate whether water level flowing under a bridge could impact structural integrity....