The Los Angeles Department of Water and Power (LADWP) is the largest water and power utility in the United States, serving over 4 million people across an area of more than 460 square miles. The...

In this Cityworks Converge presentation the San Juan Water District (SJWD) explains how they underwent a modernization and transformation by implementing an organization-wide GIS program using Esri’s ArcGIS Utility Network and Cityworks. The project centered...

A conversation between Jack Dangermond, president and co-founder of Esri, and Brian Haslam, president of Cityworks. This excerpt, pulled from a longer discussion, covers topics such as the future of GIS, software development, digital twins,...

An ArcGIS dashboard is a great tool for helping organizations visualize and share data. ArcGIS dashboards transform operations and asset data into actionable information and are easy to share both internally and with external stakeholders....

So many amazing insights and ideas were shared at the Cityworks Innovate Conference. Here are 20 noteworthy quotes from the general sessions that encapsulate the innovative spirit of the conference.  1. “25 years ago, the...

This past year has brought unique challenges and has pushed everyone to reorient the way they manage their public assets and serve their community. We have been impressed by the resilience and innovation that has...

Sandy City's chief administrative officer shares the value equation that has helped departments across the city improve operations and levels of service. As leaders of public municipalities, we often compete with private entities on many...

Laura Carr, chief operations officer of NewEdge Services, LLC, knows what it takes to help clients achieve their implementation goals as well as their vision for the future. We asked her to share her insights...

At September's Cityworks ConvergeTM User Summit, Rob Van De Hey, director of information systems for the City of Escondido, California, shared the city's enterprise approach to public asset management, customer service, and community engagement and...

In communities across the U.S. and Canada, pet licenses provide a valuable system for keeping tabs on our four-legged friends. When pet licenses are managed effectively, they not only help reunite lost pets with their...