At September's Cityworks ConvergeTM User Summit, Rob Van De Hey, director of information systems for the City of Escondido, California, shared the city's enterprise approach to public asset management, customer service, and community engagement and...

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An ever-changing technology landscape offers new and exciting opportunities for utility organizations. Yet even with increased access to innovation, many organizations find themselves grappling with legacy systems, inefficient processes, and information silos that can be...

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