When Brad Lear joined Northville Township, Michigan, as the Detroit suburb’s Water and Sewer Manager in 2021, he embraced the community’s vision of being “the leading, innovative community built through a legacy of excellence.” While...

Cityworks collects a large amount of data, and that data must be able to be queried, communicated, and shared amongst different systems. For many, eURLs are an essential component of their workflows and allow them...

The City of Round Rock, Texas, serves a population of 135,000 people. Like most communities this size, they receive a steady amount of resident-submitted service requests. The city has employed the use of Cityworks eURLs,...

In the world of public infrastructure, asset management is an all-encompassing practice that seeks to understand an organization’s assets, costs, risks, strategy, and policy. Asset managers have always understood the value of extending an asset’s...

With the release of ArcGIS Indoors and the advancement of 3D GIS, Esri is providing a great end-user experience in the vertical asset space. Features and assets that exist on various floors of a structure can...

An ArcGIS dashboard is a great tool for helping organizations visualize and share data. ArcGIS dashboards transform operations and asset data into actionable information and are easy to share both internally and with external stakeholders....

As natural disasters increase in quantity and severity, municipalities find themselves grappling with an increased need for FEMA reimbursements to support emergency response and recovery. If you have been through an emergency operations center (EOC)...

By Robert J Taylor and Brandon Brown, City of Dublin Once you start gathering data on your assets and operations, the next logical step is to present your data in a way that supports informed...