Without an existing asset management system (AMS) in place, the City of Pflugerville was forced to manage assets and track work activity manually. Those paper-based processes were inefficient, inconvenient for team members, and opened a...

Laura Carr, chief operations officer of NewEdge Services, LLC, knows what it takes to help clients achieve their implementation goals as well as their vision for the future. We asked her to share her insights...

Bringing on a new software of any type can be a daunting and overwhelming experience. NewEdge Services staff has guided many governmental entities through the implementation of the Cityworks suite of software for both work...