It’s no secret that state and local government agencies are being asked to do more with fewer resources. It’s not just large projects receiving scrutiny but also labor resources, technology infrastructure, and even the items...

Whether you’re patching potholes or rebuilding roads, maintaining pavement infrastructure is both costly and time-consuming. Get ahead of the curve by integrating your pavement analysis tool and your work management system. Cityworks recently release a...

There’s no question that building integrations to automatically connect Cityworks with other enterprise systems can provide a huge return on investment. However, ensuring the success of those integrations requires considering their wide range in complexity,...

Local government, public works, and utility organizations rely on many critical business systems to support their operations. From work management and customer service to finance and human resources, municipal staff are often required to access...

Making long-term plans while also managing day-to-day operations is hard. There’s always something competing for your time. By collecting relevant data along the way, you can help make strategic planning easier. The City of Topeka...

Over the course of the last decade, municipal governments have increasingly turned to IT consolidation as a means of reducing costs while also improving service delivery. For many organizations, IT consolidation means the re-centralization of...

Most communities have critical infrastructure that requires constant maintenance and inspection. Consider bridges, for example. Stream gauge monitoring can be used to immediately evaluate whether water level flowing under a bridge could impact structural integrity....

Out of sight, out of mind—a saying that’s all too true when it comes to underground utility assets. Digging blind can lead to serious injury, costly damage, interrupted service, and hazardous environmental threats. Yet, according...

Sometimes, automation is viewed as a cold or robotic process that eliminates human interaction. Automation should never sacrifice the quality of a program or service. At the Regional Municipality of York, each program or project...

For many organizations, implementing a GIS-centric asset management system is just the first step in an ongoing journey to effective public asset management. Creating systems of engagement, record, and insight opens the door to ongoing...