Every urban forestry department faces unique challenges when it comes to their tree inventory. These challenges can range from ineffective field workflows to working in a limited cellular connection environment to keeping track of equipment,...

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At Cityworks, we believe that well-maintained assets and infrastructure can help create sustainable communities and protect our environment. Here are some ways that our clients are using Cityworks and ArcGIS to ensure that their communities...

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Sandy City's chief administrative officer shares the value equation that has helped departments across the city improve operations and levels of service. As leaders of public municipalities, we often compete with private entities on many...

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The City of Raleigh, North Carolina, takes a very GIS-centric approach to asset management. “If it’s in ArcGIS Online, it’s in Cityworks,” explains Chad Foley, enterprise application engineer at the City of Raleigh. Most recently,...

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Using a cloud-hosted, software-as-a-service (SaaS) solution has several advantages, including increased accessibility, productivity, and collaboration. Not convinced? Here’s what Cityworks Online customers have to say about the benefits they are experiencing. Cityworks Online (CWOL) provides...

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It’s our collective responsibility to ensure worker safety and protect customer well-being while delivering essential services during and after the COVID-19 pandemic. Cityworks, with ArcGIS and partner tools and solutions, can help your organization reprioritize...

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We reached out to customers to find out how they are leveraging Cityworks to keep their communities safe in the midst of the COVID-19 pandemic. From taking important city services online to transitioning staff to...

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“Closed means closed.” It was a phrase frequently heard within the City of Baltimore’s two largest agencies, the Department of Public Works (DPW) and Department of Transportation (DOT). The phrase was typically used by managers...

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There may be no city in America that loves trees more than Philadelphia. More than 10 percent of Philadelphia’s land area—16 square miles—is home to the largest managed urban park system in the world. With...

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Over the course of the last decade, municipal governments have increasingly turned to IT consolidation as a means of reducing costs while also improving service delivery. For many organizations, IT consolidation means the re-centralization of...

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