After nearly 20 years of using Cityworks as an on-premises application, the City of Suffolk, Virginia, decided to transition to a cloud-based system. This move was prompted by the need to provide employees with a...

Communities are constantly evolving and must update to meet new challenges. Proper oversight is essential to help foster safety, health, and longevity for cities as they are developing and redeveloping. From new builds to water...

The impact that trees have within our urban environments is often overlooked and underestimated. Trees not only bring beauty to our cities, they also improve a community’s overall health and well-being. Healthy urban canopies can...

Cityworks AMS and Cityworks PLL are designed to support business workflows at every level of your organization and across multiple departments. We also recognize that your field inspector doesn’t need the same tools your warehouse...

The GIS coordinator for the City of Grand Rapids, Minnesota shares how Cityworks PLL and Public Access have streamlined the ROW permit process. In the fall of 2018, our city engineer decided to address the...

Front-end, public-facing permitting and licensing solutions help communities run more efficiently by eliminating paperwork and streamlining the permitting and inspection processes. By providing a public portal to Cityworks PLL workflows, Public Access empowers residents and contractors to...

We reached out to customers to find out how they are leveraging Cityworks to keep their communities safe in the midst of the COVID-19 pandemic. From taking important city services online to transitioning staff to...

Improving communication and customer engagement while also taking business processes online is more important than ever before. It's clear that COVID-19 will have a lasting impact on communities around the globe and will fundamentally change...

These are challenging times for communities across the globe. As each of us grapples with the impact of COVID-19, local government and utility organizations face an especially difficult challenge. How do you maintain operations while...