“By failing to prepare, you are preparing to fail.” —Benjamin Franklin In order to successfully prepare, utilities and local government organizations must consider all the possibilities. This applies to small day-to-day events as well as...

The City of Topeka, Kansas, like many local governments, is in the midst of a data renaissance. For many years, we were collecting and creating data—and that’s where the story ended. Systems became data dumping...

Today, it seems everyone is talking about “location intelligence”—almost at the risk of it becoming a buzzword. We all experience the uniqueness of location intelligence daily with the explosion of mobile devices and location services,...

So, you’ve successfully implemented your new work management system. The software is live, organizational workflows have been added, and office and field staff are fully on board. Then, that time of month rolls around when...

Last week Cityworks® honored five organizations during the closing session of the Cityworks 2014 User Conference in Salt Lake City, Utah. Each year, the distinguished Cityworks Exemplary User Award recognizes a select group of agencies...