It’s no secret that many of the changes unfolding in our communities as a result of the COVID-19 pandemic have resulted in constrained resources—both in labor and revenue—for organizations across the globe. U.S. county organizations...

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Before Cityworks, the City of Augusta, Georgia, had a disjointed legacy work order management system. Now, the city is utilizing Cityworks and a Sewer Line-Rapid Assessment Tool (SL-RAT) to speed up their sewer line inspections,...

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Happy National Public Works Week! In honor of the workers who provide essential services in our communities, here are seven fascinating facts about public works. 1. The first electric street lamps were used in Paris...

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The beautiful coastline, a professional tennis tournament, and a vibrant downtown corridor are obvious attractions in Delray Beach, Florida. But the city, with support from Black & Veatch, is adding a feature that is invisible...

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Looking for some inspiration to help your organization operate more efficiently next year? Here are a few of the ways our clients around the country are streamlining their processes and making data-driven decisions using Cityworks...

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How many times have you seen crews tear up a newly paved road for a water main replacement? This classic example of inefficient project planning is a common problem in communities across the globe. Employees...

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By Robert J Taylor and Brandon Brown, City of Dublin Once you start gathering data on your assets and operations, the next logical step is to present your data in a way that supports informed...

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There’s no question that building integrations to automatically connect Cityworks with other enterprise systems can provide a huge return on investment. However, ensuring the success of those integrations requires considering their wide range in complexity,...

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Local government, public works, and utility organizations rely on many critical business systems to support their operations. From work management and customer service to finance and human resources, municipal staff are often required to access...

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“Closed means closed.” It was a phrase frequently heard within the City of Baltimore’s two largest agencies, the Department of Public Works (DPW) and Department of Transportation (DOT). The phrase was typically used by managers...

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