Sandy City's chief administrative officer shares the value equation that has helped departments across the city improve operations and levels of service. As leaders of public municipalities, we often compete with private entities on many...

Operations crews thrive when they have access to accurate, up-to-date information regardless of where they are. Yet many organizations rely on paper forms and legacy work management systems that create service backlogs and reporting headaches....

Like a lost answer on a hidden planet, St. George Energy was in need of help to improve asset management. As the fastest growing metro area in the United States with new meter installations happening...

It can be difficult to manage your assets when you aren’t sure how many you have. This was once a major issue in West Jordan, Utah. Prior to Cityworks, the city relied on multiple GIS...

From time to time, homeowners find it necessary to contact their respective cities to report problems or issues they have encountered. Such was the case for Cityworks employee Matt Harman, northwest regional sales manager, who...

Who says small cities can't have sophisticated, state-of-the-art technology solutions? At the City of Herriman, Utah, that is precisely what they do. Taking advantage of emerging technology, the city is among the first organizations to...

West Valley City is located in the Salt Lake Valley between the Wasatch and Oquirrh mountain ranges.  A suburb of Salt Lake City, West Valley is the second largest city in Utah with a population...

West Valley City, Utah, was an early adopter of Cityworks PLL. Since their initial implementation in January 2008, West Valley City has tracked over 28,000 permits and cases, which breaks down to just over 900...