Action Manager is a Cityworks tool that allows you to configure automated activity updates within Cityworks as well as API calls with third-party systems. In this presentation from the Cityworks Converge™ User Summit, you'll learn...

The City of South Bend, Indiana, manages 700 miles of sanitary and storm sewers and 10,000 catch basins, inlets, and drains through its Department of Public Works Office of Sewers. For years, the department relied...

Most communities have critical infrastructure that requires constant maintenance and inspection. Consider bridges, for example. Stream gauge monitoring can be used to immediately evaluate whether water level flowing under a bridge could impact structural integrity....

Out of sight, out of mind—a saying that’s all too true when it comes to underground utility assets. Digging blind can lead to serious injury, costly damage, interrupted service, and hazardous environmental threats. Yet, according...

Sometimes, automation is viewed as a cold or robotic process that eliminates human interaction. Automation should never sacrifice the quality of a program or service. At the Regional Municipality of York, each program or project...

In 2011, faced with losing a significant number of trained staff to retirement, and wanting to better utilize available operational data, Waterford Township, Michigan’s, Department of Public Works (DPW) embarked on a journey to standardize...