Bringing on a new software of any type can be a daunting and overwhelming experience. NewEdge Services staff has guided many governmental entities through the implementation of the Cityworks suite of software for both work order and permitting management.
In this presentation, Laura Carr, chief operating officer of NewEdge Services, discusses how to plan for such an implementation, logical expectations, and tips on how to get your staff ready. The goal for both the city and the implementer is a successful go-live, and this presentation will give you guidelines on how to achieve that goal.
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