The ability to leverage technology, regardless of the challenge, is critical to creating a resilient community—one that can withstand or recover quickly from difficult circumstances. The COVID-19 pandemic has changed the way we do business....

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Integrating Microsoft Power BI with Cityworks can help utilities easily interpret key information about their assets. In the area of Long Island known for inspiring the setting in F. Scott Fitzgerald’s book The Great Gatsby,...

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As director of solutions at Esri, Damian Spangrud focuses on making the science of location intelligence understandable and actionable. We asked him to share his insights on geospatial infrastructure, artificial intelligence, COVID-19, and real-time data....

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Central Contra Costa Sanitary District (Central San) in California strives to be a utility of the future by pioneering innovative technologies and cutting-edge practices. The GIS and asset management team is the tip of the...

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For all of us, the past few months have been hard. It is a rarity when the word “all” includes the entire world. I am hopeful that, by the time you read this, the worst...

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It’s our collective responsibility to ensure worker safety and protect customer well-being while delivering essential services during and after the COVID-19 pandemic. Cityworks, with ArcGIS and partner tools and solutions, can help your organization reprioritize...

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As natural disasters increase in quantity and severity, municipalities find themselves grappling with an increased need for FEMA reimbursements to support emergency response and recovery. If you have been through an emergency operations center (EOC)...

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In communities across the U.S. and Canada, pet licenses provide a valuable system for keeping tabs on our four-legged friends. When pet licenses are managed effectively, they not only help reunite lost pets with their...

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The beautiful coastline, a professional tennis tournament, and a vibrant downtown corridor are obvious attractions in Delray Beach, Florida. But the city, with support from Black & Veatch, is adding a feature that is invisible...

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Water and wastewater treatment are among the most critical components of a healthy community. The organizations that provide these services are also responsible for the care of highly complex and expensive assets—yet they often rely...

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