Located just west of Chicago, DuPage County is the second-largest county in Illinois and home to nearly one million residents. DuPage County has experienced extensive urban growth, with a 500 percent increase in population since...

Read more

So, you just purchased a new computerized maintenance management system (CMMS). Months of careful research, vendor interviews, product demonstrations, and internal meetings are behind you. Now comes the equally important task of implementation—but where do...

Read more

At the Town of Apex Finance Department, the billing utility specialists were waiting for the meter technicians to bring in their yellow sheets. It was going to be another tight deadline to get billing data...

Read more

Water utilities don’t like leaks. Not only can they threaten infrastructure and demand emergency response, but especially in the case of treated water, leaks allow revenue to literally pour into the street.  Yet for utilities...

Read more

It’s no secret that state and local government agencies are being asked to do more with fewer resources. It’s not just large projects receiving scrutiny but also labor resources, technology infrastructure, and even the items...

Read more

INTEGRATING BEST-OF-BREED SOLUTIONS TO UNLEASH THE FULL POTENTIAL OF CITYWORKS PLL Many of us today connect to the world through our mobile devices. We can see what’s happening at our front door even when we’re...

Read more

How many times have you seen crews tear up a newly paved road for a water main replacement? This classic example of inefficient project planning is a common problem in communities across the globe. Employees...

Read more

July marked the 50th anniversary of the Apollo 11 moon landing. I was just 11 years old in 1969, and I remember sleeping out in the backyard one evening that summer and gazing at the...

Read more

By Robert J Taylor and Brandon Brown, City of Dublin Once you start gathering data on your assets and operations, the next logical step is to present your data in a way that supports informed...

Read more

It seems there is never a lack of challenges for municipalities. From increased regulations to tightening budgets, the pressure to do more with less is ever-present. This is especially true for departments that manage the...

Read more