What if? It’s a question that’s often posed but rarely answered. For Spotsylvania County Utilities Department, however, the answer to a Friday afternoon “what if” conversation resulted in an innovative process for handling the department's...

Read more

Improving communication and customer engagement while also taking business processes online is more important than ever before. It's clear that COVID-19 will have a lasting impact on communities around the globe and will fundamentally change...

Read more

These are challenging times for communities across the globe. As each of us grapples with the impact of COVID-19, local government and utility organizations face an especially difficult challenge. How do you maintain operations while...

Read more

I want to take a moment to thank all of the people and organizations who are working hard to keep their employees, families, and customers safe while continuing to provide critical community services. This is...

Read more

Ah, the ubiquitous orange traffic cone. We see them practically every day, but what do we really know about them? Here are seven fun facts about these bright, conical marvels that help to keep us...

Read more

In the City of Escondido, CA, the Environmental Compliance Department performs inspections at approximately 1,600 facilities at least once a year. Using Cityworks and ArcGIS, the department has been able to create a paperless process...

Read more

The City of Raleigh, NC, manages 10,000 acres of park land and approximately 200 parks. With Cityworks mobile native apps, ArcGIS, and the Bigbelly smart waste system, the city has streamlined their workflow while ensuring...

Read more

The beautiful coastline, a professional tennis tournament, and a vibrant downtown corridor are obvious attractions in Delray Beach, Florida. But the city, with support from Black & Veatch, is adding a feature that is invisible...

Read more

Water and wastewater treatment are among the most critical components of a healthy community. The organizations that provide these services are also responsible for the care of highly complex and expensive assets—yet they often rely...

Read more

Located just west of Chicago, DuPage County is the second-largest county in Illinois and home to nearly one million residents. DuPage County has experienced extensive urban growth, with a 500 percent increase in population since...

Read more