So many of you are doing amazing work and creating effective solutions for your communities. That’s why at each conference, we recognize exemplary Cityworks users. Congratulations to these nine winners for 2019! Excellence in Departmental...

Read more

There were so many amazing ideas shared at this year’s conference! We can’t begin to count them all, but here are 20 of our favorite quotes from the main stage presentations.  1. "Cityworks and ArcGIS...

Read more

By Robert J Taylor and Brandon Brown, City of Dublin Once you start gathering data on your assets and operations, the next logical step is to present your data in a way that supports informed...

Read more

From the management of underground assets—like pipes, valves, and meters—to automatic hydrant inspection to efficiencies in our billing system, GIS can help increase the quality of service your water utility provides every day. Central Arkansas...

Read more

Water and wastewater utilities are responsible for the care of both horizontal and vertical assets. Many organizations find themselves using one type of computerized maintenance management system (CMMS) to manage their mains, valves, hydrants, and...

Read more

“Closed means closed.” It was a phrase frequently heard within the City of Baltimore’s two largest agencies, the Department of Public Works (DPW) and Department of Transportation (DOT). The phrase was typically used by managers...

Read more

So, you’ve successfully implemented your new permitting system. The software is live, organizational workflows and calculations have been added, and office and field staff are fully on board. But what do you do with historical...

Read more

The City of South Bend, Indiana, manages 700 miles of sanitary and storm sewers and 10,000 catch basins, inlets, and drains through its Department of Public Works Office of Sewers. For years, the department relied...

Read more

Making long-term plans while also managing day-to-day operations is hard. There’s always something competing for your time. By collecting relevant data along the way, you can help make strategic planning easier. The City of Topeka...

Read more

Over the course of the last decade, municipal governments have increasingly turned to IT consolidation as a means of reducing costs while also improving service delivery. For many organizations, IT consolidation means the re-centralization of...

Read more