It seems there is never a lack of challenges for municipalities. From increased regulations to tightening budgets, the pressure to do more with less is ever-present. This is especially true for departments that manage the...

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Local government, public works, and utility organizations rely on many critical business systems to support their operations. From work management and customer service to finance and human resources, municipal staff are often required to access...

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“Closed means closed.” It was a phrase frequently heard within the City of Baltimore’s two largest agencies, the Department of Public Works (DPW) and Department of Transportation (DOT). The phrase was typically used by managers...

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There may be no city in America that loves trees more than Philadelphia. More than 10 percent of Philadelphia’s land area—16 square miles—is home to the largest managed urban park system in the world. With...

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O’Fallon is a thriving community of about 30,000 residents located in the southwestern corner of Illinois. City professionals are committed to maintaining O’Fallon’s beauty and fostering a safe environment for its residents. As part of...

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So, you’ve successfully implemented your new permitting system. The software is live, organizational workflows and calculations have been added, and office and field staff are fully on board. But what do you do with historical...

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The City of South Bend, Indiana, manages 700 miles of sanitary and storm sewers and 10,000 catch basins, inlets, and drains through its Department of Public Works Office of Sewers. For years, the department relied...

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When we talk about Cityworks AMS or Cityworks PLL, we are referring to the core GIS-centric platforms that support your asset management and community development operations. Our goal is to support critical business workflows at...

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Making long-term plans while also managing day-to-day operations is hard. There’s always something competing for your time. By collecting relevant data along the way, you can help make strategic planning easier. The City of Topeka...

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Over the course of the last decade, municipal governments have increasingly turned to IT consolidation as a means of reducing costs while also improving service delivery. For many organizations, IT consolidation means the re-centralization of...

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