This article is republished with permission from WinCan. Be sure to check out their Cityworks-WinCan integration, which is 100% cloud ready thanks to the pure API implementation. The “cloud” refers to applications that run on...

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What if? It’s a question that’s often posed but rarely answered. For Spotsylvania County Utilities Department, however, the answer to a Friday afternoon “what if” conversation resulted in an innovative process for handling the department's...

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Improving communication and customer engagement while also taking business processes online is more important than ever before. It's clear that COVID-19 will have a lasting impact on communities around the globe and will fundamentally change...

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These are challenging times for communities across the globe. As each of us grapples with the impact of COVID-19, local government and utility organizations face an especially difficult challenge. How do you maintain operations while...

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Ah, the ubiquitous orange traffic cone. We see them practically every day, but what do we really know about them? Here are seven fun facts about these bright, conical marvels that help to keep us...

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In the City of Escondido, CA, the Environmental Compliance Department performs inspections at approximately 1,600 facilities at least once a year. Using Cityworks and ArcGIS, the department has been able to create a paperless process...

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The City of Raleigh, NC, manages 10,000 acres of park land and approximately 200 parks. With Cityworks mobile native apps, ArcGIS, and the Bigbelly smart waste system, the city has streamlined their workflow while ensuring...

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In communities across the U.S. and Canada, pet licenses provide a valuable system for keeping tabs on our four-legged friends. When pet licenses are managed effectively, they not only help reunite lost pets with their...

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In Escondido, California, it used to take days for city workers to remove a graffiti tag. But thanks to some community engagement and the Cityworks mobile native apps, graffiti is now removed within 24 hours....

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Did you know that January 15 is National Pothole Day? In honor of this bizarre holiday, here are some fascinating facts about the pesky potholes that plague our roads. Let's dive in! 1. There are...

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