Planning and Community Development

Transparency and Accountability

Cityworks PLL—permits, licensing and land—gives planning and community development agencies direct control of their business processes. Designed to simplify applications for customers and streamline workflows for staff, Cityworks PLL helps you deliver better service to your community.

The Power of GIS

Built exclusively for Esri’s ArcGIS®, Cityworks uses your geodatabase as the authoritative system of record for all land and asset information—improving the reliability of addresses, parcels, and land layers. Map layers can display current projects as they are tied to a parcel or building, and public dashboards improve transparency and accountability.

Improve Communication

Our unique template design allows organizations to set up as many templates as they need to manage their specific business processes. Cityworks lets you connect multiple departments, track project status, and attach associated documents to each case. Cityworks eliminates the need to transfer documents from one department to another. 

Fully Integrated

Cityworks PLL integrates seamlessly with the Cityworks Asset Management System, offering a unique enterprise solution built upon Esri ArcGIS. Use PLL and AMS to track the full life cycle of public assets across your organization and achieve greater collaboration between all departments.

Citizen-Focused Community Development

INTEGRATING BEST-OF-BREED SOLUTIONS TO UNLEASH THE FULL POTENTIAL OF CITYWORKS PLL Many of us today connect to the world through our mobile devices. We can see what’s happening at our front door even when we’re not at home. With just a few screen taps, we can purchase goods that are delivered the next day. Countless …

BRIDGING THE GAP BETWEEN CITY DEPARTMENTS

BY EVE GEYER AND DUANE TREADON, CITY OF THOMASVILLE How many times have you seen crews tear up a newly paved road for a water main replacement? This classic example of inefficient project planning is a common problem in communities across the globe. Employees at the City of Thomasville, Georgia, found a solution by building …

Manage Your Assets in the Field with Respond 2.0

Your work isn’t limited to your desk and neither is Cityworks. With the help of a continuous network connection, Cityworks Respond provides streamlined access to Cityworks AMS and PLL specifically for field use. You have the power to manage assets and create work orders, as well as capture digital signatures for inspections and permitting tasks, …