Planning and Community Development

Transparency and Accountability

Cityworks PLL—permits, licensing and land—gives planning and community development agencies direct control of their business processes. Designed to simplify applications for customers and streamline workflows for staff, Cityworks PLL helps you deliver better service to your community.

The Power of GIS

Built exclusively for Esri’s ArcGIS®, Cityworks uses your geodatabase as the authoritative system of record for all land and asset information—improving the reliability of addresses, parcels, and land layers. Map layers can display current projects as they are tied to a parcel or building, and public dashboards improve transparency and accountability.

Improve Communication

Our unique template design allows organizations to set up as many templates as they need to manage their specific business processes. Cityworks lets you connect multiple departments, track project status, and attach associated documents to each case. Cityworks eliminates the need to transfer documents from one department to another. 

Fully Integrated

Cityworks PLL integrates seamlessly with the Cityworks Asset Management System, offering a unique enterprise solution built upon Esri ArcGIS. Use PLL and AMS to track the full life cycle of public assets across your organization and achieve greater collaboration between all departments.

Keeping Government Services Going During Emergencies

The ability to leverage technology, regardless of the challenge, is critical to creating a resilient community—one that can withstand or recover quickly from difficult circumstances. The COVID-19 pandemic has changed the way we do business. And with it comes tremendous opportunity—and responsibility—to modernize and implement solutions that support a safer, more resilient community. ► You’ll …

DigEplan Joins the Cityworks Partner Network

DigEplan, a global leader in fully integrated electronic plan review, is the latest solutions provider to join the Cityworks Development Partner network. Deployed in days, the DigEplan and Cityworks PLL integration allows city and county permitting agencies to provide seamless customer service while adhering to COVID-19 rules. “Communities are looking for ways to simplify complex …

Helping Communities Reopen and Return to Work

How is your community handling reopening and return to work? Our COVID-19 solution can help your organization through the transition with templates to manage business applications, inspections, and health policy enforcement. With all 50 states in the U.S. reopened to some extent and some provinces in Canada easing certain lockdown restrictions, communities are entering the …