Public Works

We Know Public Works

Public works officials face some of the toughest challenges of our time. Strained budgets, overuse, and ineffective analysis tools can contribute to the steady deterioration of infrastructure, leading to expensive repairs.

Cityworks provides simple tools to help public works departments manage their capital assets, work activities, expense mitigation, and constituent expectations.

GIS-Centric

Cityworks helps you leverage the inherent power and capabilities of GIS through spatial analysis of work activities, mobile field operations, and analytics.

Superior Management

The Cityworks platform for public asset management, consisting of AMS and PLL, offers a better way for organizations to manage customer requests, repairs, maintenance, and inspections.

Efficient Communication

Work orders and tasks can be used to assign work to specific users and those users can be notified of their assignments, facilitating efficient communication across the enterprise.

Risk Assessment

Using data from Cityworks and ArcGIS, Operational Insights helps build risk model strategies for asset management. This system of insight allows cities and utilities to determine how to prioritize maintenance dollars and capital expenditures.

Public Engagement

Data visualizations, helpful maps, public portals, and customer service tools empower residents and business owners to participate in the care of their community. 

Fully Integrated

The Cityworks API opens new doors in functionality and integration. Cityworks supports a range of add-ons and third party applications that expand its functionality for specific situations.

Public Works Departments Use Cityworks For:

  • Work Order Management
  • Condition Assessment
  • Maintenance and Service 
  • Emergency Management
  • Network Tracing
  • Regulatory Compliance 
  • Accountability
  • Public Engagement
  • Capital Improvements

5 Ways to Improve Your Workflows with the New Pavement Management App

Whether you’re patching potholes or rebuilding roads, maintaining pavement infrastructure is both costly and time-consuming. Get ahead of the curve by integrating your pavement analysis tool and your work management system. Cityworks recently release a new app, Pavement Management, that’s designed for organizations using a pavement management solution such as PAVER™. The application enables you …

Dressing It Up and Taking It Out: Helpful Tools for Visualizing Asset Data

By Robert J Taylor and Brandon Brown, City of Dublin Once you start gathering data on your assets and operations, the next logical step is to present your data in a way that supports informed decision-making. The best tools for visualizing data depend on the questions you are trying to answer and the goals you …

GIS Touches Every Aspect of Central Arkansas Water

From the management of underground assets—like pipes, valves, and meters—to automatic hydrant inspection to efficiencies in our billing system, GIS can help increase the quality of service your water utility provides every day. Central Arkansas Water has been a Cityworks user since 2008 and an Esri user since 1996. They recently wrote an article for …