Public Works

We Know Public Works

Public works officials face some of the toughest challenges of our time. Strained budgets, overuse, and ineffective analysis tools can contribute to the steady deterioration of infrastructure, leading to expensive repairs.

Cityworks provides simple tools to help public works departments manage their capital assets, work activities, expense mitigation, and constituent expectations.

GIS-Centric

Cityworks helps you leverage the inherent power and capabilities of GIS through spatial analysis of work activities, mobile field operations, and analytics.

Superior Management

The Cityworks platform for public asset management, consisting of AMS and PLL, offers a better way for organizations to manage customer requests, repairs, maintenance, and inspections.

Efficient Communication

Work orders and tasks can be used to assign work to specific users and those users can be notified of their assignments, facilitating efficient communication across the enterprise.

Risk Assessment

Using data from Cityworks and ArcGIS, Operational Insights helps build risk model strategies for asset management. This system of insight allows cities and utilities to determine how to prioritize maintenance dollars and capital expenditures.

Public Engagement

Data visualizations, helpful maps, public portals, and customer service tools empower residents and business owners to participate in the care of their community. 

Fully Integrated

The Cityworks API opens new doors in functionality and integration. Cityworks supports a range of add-ons and third party applications that expand its functionality for specific situations.

Public Works Departments Use Cityworks For:

  • Work Order Management
  • Condition Assessment
  • Maintenance and Service 
  • Accountability
  • Public Engagement
  • Capital Improvements
  • Emergency Management
  • Regulatory Compliance 

5 Tips for Streamlining Facility Workflows

Our most recent, and final, custom implementation to close out our public works department was with the facilities division. The great thing about this rollout is that we have built a scalable framework that will last long term. We can take what we have built and continue to develop and branch off from what we …

3 GIS and Asset Management Trends for 2021

The challenges of the COVID-19 pandemic accelerated the demand for geospatial solutions that enabled local governments and utilities to be resilient. GIS has always played a key role in helping these organizations gain awareness and understanding, and going into 2021, the importance of solutions centered in GIS will be critical in helping them carry out …

How Cityworks Is Improving the State of This City

The City of Longview, Texas, has been a Cityworks customer for more than a decade. In this presentation, they explain how Cityworks is being utilized across several departments and share some of the successes they are experiencing. ► You’ll also like: Citizen-Focused Community Development To learn how Cityworks can help your city with intelligent, GIS-centered …