Public Works

We Know Public Works

Public works officials face some of the toughest challenges of our time. Strained budgets, overuse, and ineffective analysis tools can contribute to the steady deterioration of infrastructure, leading to expensive repairs.

Cityworks provides simple tools to help public works departments manage their capital assets, work activities, expense mitigation, and constituent expectations.

GIS-Centric

Cityworks helps you leverage the inherent power and capabilities of GIS through spatial analysis of work activities, mobile field operations, and analytics.

Superior Management

The Cityworks platform for public asset management, consisting of AMS and PLL, offers a better way for organizations to manage customer requests, repairs, maintenance, and inspections.

Efficient Communication

Work orders and tasks can be used to assign work to specific users and those users can be notified of their assignments, facilitating efficient communication across the enterprise.

Risk Assessment

Using data from Cityworks and ArcGIS, Operational Insights helps build risk model strategies for asset management. This system of insight allows cities and utilities to determine how to prioritize maintenance dollars and capital expenditures.

Public Engagement

Data visualizations, helpful maps, public portals, and customer service tools empower residents and business owners to participate in the care of their community. 

Fully Integrated

The Cityworks API opens new doors in functionality and integration. Cityworks supports a range of add-ons and third party applications that expand its functionality for specific situations.

Public Works Departments Use Cityworks For:

  • Work Order Management
  • Condition Assessment
  • Maintenance and Service 
  • Accountability
  • Public Engagement
  • Capital Improvements
  • Emergency Management
  • Regulatory Compliance 

Guided Implementation Services and Continuous Improvement

How can Cityworks guided implementation services help your organization? In the fourth episode of Cityworks Connect, Cityworks experts Matt Harman, Matt Ponder, and Ryan Harris talk with special guests Eve Geyer and Duane Treadon from the City of Thomasville, Georgia, about how guided implementations of Cityworks AMS and Cityworks PLL have led to continuous improvement …

How One City Is Using Cityworks with AI and IoT

In this presentation from the 2019 Where: Cityworks Conference, Chad Foley, enterprise application engineer for the City of Raleigh, NC, shares how they have been creating innovative solutions with artificial intelligence, the internet of things, and Cityworks.  “This technology is here. It’s real. We can do this,” said Foley. “I don’t know anything about AI, …

Think Enterprise, Start Small

At September’s Cityworks ConvergeTM User Summit, Rob Van De Hey, director of information systems for the City of Escondido, California, shared the city’s enterprise approach to public asset management, customer service, and community engagement and explained why Cityworks is at the center of their strategy. Watch the video below to learn more. Click here to …