Public Works

We Know Public Works

Public works officials face some of the toughest challenges of our time. Strained budgets, overuse, and ineffective analysis tools can contribute to the steady deterioration of infrastructure, leading to expensive repairs.

Cityworks provides simple tools to help public works departments manage their capital assets, work activities, expense mitigation, and constituent expectations.

GIS-Centric

Cityworks helps you leverage the inherent power and capabilities of GIS through spatial analysis of work activities, mobile field operations, and analytics.

Superior Management

The Cityworks platform for public asset management, consisting of AMS and PLL, offers a better way for organizations to manage customer requests, repairs, maintenance, and inspections.

Efficient Communication

Work orders and tasks can be used to assign work to specific users and those users can be notified of their assignments, facilitating efficient communication across the enterprise.

Risk Assessment

Using data from Cityworks and ArcGIS, Operational Insights helps build risk model strategies for asset management. This system of insight allows cities and utilities to determine how to prioritize maintenance dollars and capital expenditures.

Public Engagement

Data visualizations, helpful maps, public portals, and customer service tools empower residents and business owners to participate in the care of their community. 

Fully Integrated

The Cityworks API opens new doors in functionality and integration. Cityworks supports a range of add-ons and third party applications that expand its functionality for specific situations.

Public Works Departments Use Cityworks For:

  • Work Order Management
  • Condition Assessment
  • Maintenance and Service 
  • Emergency Management
  • Network Tracing
  • Regulatory Compliance 
  • Accountability
  • Public Engagement
  • Capital Improvements

GIS Touches Every Aspect of Central Arkansas Water

From the management of underground assets—like pipes, valves, and meters—to automatic hydrant inspection to efficiencies in our billing system, GIS can help increase the quality of service your water utility provides every day. Central Arkansas Water has been a Cityworks user since 2008 and an Esri user since 1996. They recently wrote an article for …

Asset Management Inside the Fence in Mesa, Arizona

Water and wastewater utilities are responsible for the care of both horizontal and vertical assets. Many organizations find themselves using one type of computerized maintenance management system (CMMS) to manage their mains, valves, hydrants, and manholes—and another system to manage their plants and facilities. While this may seem like a complete solution, it often leads …

Out With The Old, In With The New: Simplifying Warehouse Management For Local Government

It seems there is never a lack of challenges for municipalities. From increased regulations to tightening budgets, the pressure to do more with less is ever-present. This is especially true for departments that manage the warehousing of assets and inventory. The manual data collection processes of the past cannot keep up with the warehouse demands …