Public Works

We Know Public Works

Public works officials face some of the toughest challenges of our time. Strained budgets, overuse, and ineffective analysis tools can contribute to the steady deterioration of infrastructure, leading to expensive repairs.

Cityworks provides simple tools to help public works departments manage their capital assets, work activities, expense mitigation, and constituent expectations.

GIS-Centric

Cityworks helps you leverage the inherent power and capabilities of GIS through spatial analysis of work activities, mobile field operations, and analytics.

Superior Management

The Cityworks platform for public asset management, consisting of AMS and PLL, offers a better way for organizations to manage customer requests, repairs, maintenance, and inspections.

Efficient Communication

Work orders and tasks can be used to assign work to specific users and those users can be notified of their assignments, facilitating efficient communication across the enterprise.

Risk Assessment

Using data from Cityworks and ArcGIS, Operational Insights helps build risk model strategies for asset management. This system of insight allows cities and utilities to determine how to prioritize maintenance dollars and capital expenditures.

Public Engagement

Data visualizations, helpful maps, public portals, and customer service tools empower residents and business owners to participate in the care of their community. 

Fully Integrated

The Cityworks API opens new doors in functionality and integration. Cityworks supports a range of add-ons and third party applications that expand its functionality for specific situations.

Public Works Departments Use Cityworks For:

  • Work Order Management
  • Condition Assessment
  • Maintenance and Service 
  • Emergency Management
  • Network Tracing
  • Regulatory Compliance 
  • Accountability
  • Public Engagement
  • Capital Improvements

3 Ways to Achieve Breakthrough Results in Your Organization

At Where: Cityworks Conference, Kristen Cox—Executive Director of the Governor’s Management & Budget Office for the State of Utah—discussed common pitfalls that organizations face and presented some innovative solutions to implement instead. Here are three ideas she shared, along with a video of her entire presentation. 1. Start by Stopping “We see a lot of …

GIS and Asset Management Trends for 2020

While GIS has long been an important tool for municipal departments—water utilities and public works, for example—we’ve seen increased implementation across more unique aspects of municipal government. As GIS continues to become easier to use, easier to learn, and easier to implement, we will see local government and utility organizations adopt location intelligence as a …

3 Success Stories to Inspire You for 2020

Looking for some inspiration to help your organization operate more efficiently next year? Here are a few of the ways our clients around the country are streamlining their processes and making data-driven decisions using Cityworks and ArcGIS. We look forward to working with you in 2020 and can’t wait to discover all the amazing things …