Water and Wastewater

Know Every Asset

Maintaining the flow of water and wastewater services throughout your community is a full-time responsibility. Cityworks, the only certified GIS-centric asset management solution, meets the demand.

Streamlined Operations

Cityworks’ unique GIS-centric approach simplifies maintenance and daily operations, allowing users to organize, manage, and maintain asset and work information through the ArcGIS® intuitive map interface.

Configurable Templates

Easy-to-use tools and templates allow users to visualize scheduled work, ongoing activities, recurring maintenance problems, and historical information. Network tracing can be used to analyze specific service situations like main breaks, stoppages, upstream and downstream flows, and more. 

Third-Party Integrations

Based on open technology, Cityworks supports a wide variety of applications and third-party integrations, including warehouse inventory and SCADA.

Risk Assessment

Using data from Cityworks and ArcGIS, Operational Insights helps build risk model strategies for asset management. This system of insight allows cities and utilities to determine how to prioritize maintenance dollars and capital expenditures.

Water Utilities Use Cityworks For:

  • Work Order Management
  • Condition Assessment
  • Maintenance and Service
  • Emergency Response
  • Network Tracing
  • Regulatory Compliance
  • Emergency Management
  • Citizen Engagement
  • Capital Improvements

GIS Touches Every Aspect of Central Arkansas Water

From the management of underground assets—like pipes, valves, and meters—to automatic hydrant inspection to efficiencies in our billing system, GIS can help increase the quality of service your water utility provides every day. Central Arkansas Water has been a Cityworks user since 2008 and an Esri user since 1996. They recently wrote an article for …

4 Tools for Prioritizing Water Infrastructure Replacement

Water distribution organizations are tasked with more than just the reliable delivery of clean, safe water. They also need to manage and care for the infrastructure itself. Whether you’re rehabilitating, replacing, or simply fixing your assets, extending their lifespan in the safest, most cost-effective way possible is a valuable goal. Age-based replacement, although it can …

Implementation is Just the Beginning

We did it. We implemented and went live with Cityworks for our wastewater collection system and treatment plant. We migrated from three asset registries and two CMMS to one. Breathe in, breathe out. It feels so good! Let’s check the box because the job is done. Right? Well, hopefully not. Implementation is just the first …