Innovate 2021 sessions

Watch general sessions and workshop presentations from the virtual two-day conference held in 2021.

General Session

Asset Management

Community Development, Permitting & Planning


System of action

Want to share how you are an Innovator?

Submit an abstract to present at Innovate. Share lessons learned, challenges solved, and the unique ways your organization uses Cityworks and GIS to optimize operations.

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Join us to discover how GIS-centric communities are transforming their infrastructure management with Cityworks and Esri® ArcGIS®.

General Sessions

innovate general session day one
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Day 1: Vision & Product

  • How to Innovate, Cindy Curletti
  • Adopting a Platform Mindset, Brian Haslam
  • Creating a Culture of Change, Becky Tamashasky
  • Doing More with Cityworks, George Mastakas
  • 2021 User Awards, Brian Haslam & Cindy Curletti
Innovate General session day two
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Day 2: Empowering GIS Intelligence

  • Day Two Kick-off, Cindy Curletti
  • Managing the Full Asset Lifecycle, Becky Tamashasky
  • Streamlining Permit Workflows, Matt Harman
  • Improving Data Collection in the Field, Billy Lang & Rami Naber
  • Prioritizing Infrastructure Investment, Dinorah Sanchez
  • Panel Discussion, Cityworks subject matter experts

Asset Management

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Cityworks AMS: Latest Features and Functionality

Explore the latest enhancements done in Cityworks 15.7.

Field validation converge Cityworks converge presentation
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Cityworks Admin: One-Stop Configuration

Admin is the new HTML5 app for configuring and customizing Cityworks AMS and PLL. 

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Cityworks + Esri = Response & Resilience

Learn how Cityworks and Esri solutions can be rapidly deployed to manage emergency event response. 

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Emergency Management: Creating an Operations Plan

This presentation, shares best practices for setting up a plan of operation to help you prepare before an emergency strikes.

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ArcGIS Field Maps: Making Life Easier for Your Staff

Explore real-life workflows that will make life easier for office staff, field crews, and you with Cityworks and ArcGIS Field Maps.

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Operational Insights: What Do You Mean?

Learn how Operational Insights can inform your decision-making process and hear the user feedback shaping its future.

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Cityworks Mobile Apps: New Features and Functionality

New features coming for Cityworks mobile app 10.

Asset Management Cityworks Innovate User Submissions

Community Development, Permitting & Planning

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Portal to Permits: Exploring Cityworks Public Access

Join us for a look at the permitting capabilities available within Cityworks Public Access. 

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ArcGIS Urban and Cityworks PLL: The Road Ahead

Cityworks PLL and ArcGIS Urban can help streamline the massive challenges in urban planning and development.

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Cityworks PLL: New Features and Functionality

Explore the enhancements made for leveraging GIS information, managing licenses, making payments, and more.

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Leases, Maintenance, and More: Using Cityworks to Manage Properties

Learn how Cityworks PLL and ArcGIS Indoors can help you manage leases from inception to property management. 

Community Development, Permitting & Planning
Cityworks Innovate User Submissions


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Storeroom: Best Practices and Unique Uses

Get inspiration for unique ways to use Storeroom for warehouse and material management.

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OpX: Create your Operational Xperience

With OpX, project management just got easier. Explore new features and discover your organization’s potential.

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Cityworks and ArcGIS Indoors for Facilities and Plant Management

Cityworks and ArcGIS Indoors are helping organizations modernize the way they manage their vertical assets.

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Get Your Head in the Cloud: Cloud Strategies for Enterprise Asset Management

Cityworks staff discusses the benefits of Cityworks Online, ArcGIS Online, Amazon Web Services, and Microsoft Azure.

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Wow and How: Data Visualization using Cityworks Analytics 4.0

Cityworks Analytics allows you to connect your Cityworks data to third party analytics tools such as ArcGIS Insights and Microsoft Power BI. 

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Cityworks Respond: New Features and Functionality

Join this session for an overview of the latest Respond capabilities from AMS to PLL and everything in between. 

Operational Cityworks Innovate User Submissions

System of Action

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Create Actionable Insights for Water with Cityworks IoT and Trimble Unity Mobile

Cityworks AMS, Trimble Telog IoT devices, and Trimble Unity offer a solution to reduce infrastructure failures and repair costs while improving customer service and incident response.

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Tracking and Traceability: As-Built Data Collection with Trimble Unity GasOps

Learn how to collect as-built natural gas construction data in the field with support for ASTM F2897 barcodes.

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Integrated Solutions for Vegetation Management

Manage the threat of vegetation on infrastructure networks by learning how to leverage LiDAR Analyzer with Cityworks and Esri operations and program management solutions.

Public Facing Operations Dashboard for Service requests innovate presentation
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Cityworks and Esri for Public Engagement

Learn how ArcGIS Dashboards and ArcGIS Hub can easily consume your Cityworks data to provide the public with easy access to real-time information and historical statistics.

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Get Ahead of Sewer Overflows with Proactive Flow and Level Monitoring

Learn how integrating Cityworks AMS with Trimble Telog IoT devices and Trimble Unity Remote Monitoring software can help reduce overflows, improve event response, aid with regulatory reporting, and mitigate environmental impact.

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Understanding Vertical Asset Workflows

Having trouble getting started with proactive facility management? Join us for a panel discussion with current and former Cityworks users who share lessons learned, common uses cases, and advice for managing your facilities and vertical assets.

System of Action
Cityworks Innovate User Submissions

Special Interest Groups

POWER Engineers: Energy Innovations Using Cityworks

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Nearmap: Power up decision-making with Nearmap AI and 3D for Cities and Utilities

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Hyland: Extending Cityworks for Community Development, Plan Review and Document Management with Hyland

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Watch 2019 Sessions

Cityworks customers can watch general sessions, and workshop presentations.

2019 Award Winners

Check out our 2019 Cityworks user award winners.

DECEMBER 6-9, 2022

Registration opening soon!

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