SeeClickFix Connect seamlessly integrates into any existing Cityworks work order system. Your CRM can define service request categories, sync them automatically (or semi-automatically) with SeeClickFix’s powerful configuration tool, and use its own internal knowledge to drive updates and notifications to the community on the online and mobile platform.

COVID-19- SeeClickFix Free for 90 Days

In response to the COVID-19 pandemic, many local governments have closed their offices. Now suddenly remote, employees and their workflows/processes must adapt quickly.

Mention citizen request management and potholes come to mind – not pandemics. However, SeeClickFix’s flexibility allows staff to manage inquiries coming in from Facebook, phone calls, website, and mobile apps while working remotely.

This includes:

    • An easy to use call taker interface
    • SeeClickFix mobile apps (Android and iOS) for request submission
    • An embeddable portal to utilize on your website for request submission
    • Facebook app to receive requests directly from your organization’s Facebook page
    • A citizen request management system with the ability to easily communicate updates back to residents
    • One user license and unlimited internal requesters

Resources

7 Fascinating Facts About Public Works

Happy National Public Works Week! In honor of the workers who provide essential services in our communities, here are seven fascinating facts about public works. 1. The first electric street lamps were used in Paris in 1878.  Watch below to learn how Cityworks and ArcGIS help Halifax Regional Municipality maintains their street lights as part …

Getting the Most Bang for the Buck

Making long-term plans while also managing day-to-day operations is hard. There’s always something competing for your time. By collecting relevant data along the way, you can help make strategic planning easier. The City of Topeka is an expert at employing this approach. City officials recently shared how they collect and assess data from city systems …

Fayetteville’s Innovative Solution for Users

The City of Fayetteville provides services to over 200,000 residents throughout the area. Located in the southern region of the state, the city of Fayetteville neighbors the renowned Fort Bragg US Army Base. With a growing community, the City required their current GIS system to be upgraded to a more robust Enterprise GIS system. The …