Put Your Data to Work

Once you start collecting data, you gain new insights into your operations. Cityworks offers powerful analytics tools to help you plan and schedule work, create and refine budgets, and identify and assess high-risk assets. 

of Failure

Use GIS data to track the likelihood of asset failure across your entire system.

Consequence of Failure

Understand the full impact of any given asset failure and prioritize accordingly. 


Identify and implement effective efforts to reduce the impact of an asset failure.

Business Risk Exposure

Determine the level of risk for an asset type based on probability of failure, consequence of failure, and risk mitigation.

Cityworks Analytics

Analytics lets you easily create detailed reports using the information in your database. These powerful reports help you spatially analyze your organization’s performance.

Performance Budgeting

Leverage your work order activity to generate daily and yearly budgets. Performance Budgeting helps you accurately predict future budgets and determine cost projection, productivity, optimal crew size, and more.


The Workload app lets you easily assign or reassign work activities, from inspections and work orders to permitting tasks. Map and template views let you track and manage both assigned work and unassigned work.

Operational Insights

Cityworks provides a framework to help you define and track key performance indicators (KPIs) for your asset management strategy. These KPIs are calculated using GIS attribute information, maintenance data, management strategies defined by the user. 

The Power of Where

Operational Insights integrates with Insights for ArcGIS®, allowing you to create powerful heat maps and graphics that demonstrate the results of the risk analysis. Now, you can more easily communicate risk and more accurately prioritize capital improvement funding.

See Cityworks Analytics Tools in Use

Informing Asset Management and Business Decisions with Cityworks Analytics and Insights for ArcGIS

An organization’s GIS is the best and most up-to-date inventory for public assets. For many organizations, having data is not the problem. The real challenge is displaying and interpreting that data in a meaningful way. St. Johns County (SJC) Utilities has been a Cityworks user since 2008 and an ArcGIS user since 1997. Since then, …

Bring Your Location Data to Life with Cityworks and Insights for ArcGIS

So, you’ve successfully implemented your new work management system. The software is live, organizational workflows have been added, and office and field staff are fully on board. Then, that time of month rolls around when management asks for key performance indicators. Your division is trying to be more effective in operations, and the new work …

New Heights for Airport Asset Management

Passenger demand continues to rise at airports around the globe. According to the most recent World Airport Traffic Report, produced annually by the Airports Council International, passenger traffic posted growth rates of more than 6 percent in 2016 and is projected to increase over the next two years. To address its growth, Savannah/Hilton Head International …