Cityworks AMS

GIS-Centric Asset Management

You need to provide sustainable services to your customers while maintaining assets in a cost-effective manner. Cityworks AMS helps managers evaluate, prioritize, schedule, and track operations and maintenance work.

Proactive Maintenance

Schedule and track preventative maintenance with cyclical work orders.

Reactive Maintenance

Manage work orders generated by customer calls and service requests.

Historical
Data

Instantly access information on issues, inspections, and repairs.

Easy
Map Tools

Use GIS to visualize work orders, asset searches, high-risk areas, and more.

In the Office

Cityworks AMS applies GIS functionality to your asset management and operations. Office for AMS incorporates a wide palette of tools, tabs, and links in a highly customizable environment.

Configure service requests, work orders, and inspection tasks to meet your needs. Easily track costs and other information associated with equipment, labor, and materials.

In the Field

Cityworks AMS is built exclusively on Esri ArcGIS, allowing workers in the field to interact directly with GIS assets. Collect information, report observations, upload pictures, complete outstanding tasks, and use visual map tools to streamline workflows.

API and Developer Tools

The Cityworks API opens new doors in functionality and integration. Cityworks supports a range of add-ons and third-party applications that expand its functionality for specific situations.

Contracts

Manage your contract and vendor activity in one place, from designs and estimates to RFPs and reporting.

See Cityworks AMS in Use

One Water District’s Innovative Asset Management Solution

Since 1956, Otay Water District in Southern California has been a water, recycled water, and sewer service provider. Purchasing potable water from the San Diego County Water Authority or the Helix Water District, the imported water is a mix of waters from the Colorado River and Northern California and is purchased from the region’s primary …

The Power of Open Platforms and Integrated Solutions

Why reinvent the wheel when you can utilize and integrate with existing technology? That’s the beauty of open platforms and integrated solutions! In the second episode of the Cityworks Connect video series, Cityworks experts Matt Harman and Joe Pilimai share how Cityworks APIs, Activity Manager, and webhooks can benefit your organization. Watch more episodes of …

How One Water Authority Modernized Its Operations

Before implementing Cityworks, Clayton County Water Authority in Morrow, Georgia, was struggling with redundant paperwork and using hand-drawn maps to keep record of where work was done. Now, they have dramatically increased productivity and improved response time with paperless, automated work orders and service requests. And management is using Cityworks Analytics to create a variety …