Cityworks AMS

GIS-Centric Asset Management

You need to provide sustainable services to your customers while maintaining assets in a cost-effective manner. Cityworks AMS helps managers evaluate, prioritize, schedule, and track operations and maintenance work.

Proactive Maintenance

Schedule and track preventative maintenance with cyclical work orders.

Reactive Maintenance

Manage work orders generated by customer calls and service requests.

Historical
Data

Instantly access information on issues, inspections, and repairs.

Easy
Map Tools

Use GIS to visualize work orders, asset searches, high-risk areas, and more.

In the Office

Cityworks AMS applies GIS functionality to your asset management and operations. Office for AMS incorporates a wide palette of tools, tabs, and links in a highly customizable environment.

Configure service requests, work orders, and inspection tasks to meet your needs. Easily track costs and other information associated with equipment, labor, and materials.

In the Field

Cityworks AMS is built exclusively on Esri ArcGIS, allowing workers in the field to interact directly with GIS assets. Collect information, report observations, upload pictures, complete outstanding tasks, and use visual map tools to streamline workflows.

API and Developer Tools

The Cityworks API opens new doors in functionality and integration. Cityworks supports a range of add-ons and third-party applications that expand its functionality for specific situations.

Contracts

Manage your contract and vendor activity in one place, from designs and estimates to RFPs and reporting.

See Cityworks AMS in Use

Operational Awareness: Your Data on Your Dash

Developing dashboards is all about empowering users to determine how they want to display data and configure it themselves. Here are some of the latest configuration enhancements from Cityworks. With the release of Respond 2.0 and more recent versions, there has been a dramatic transformation regarding how you engage your data. Whether it’s the updated …

What to Expect When Implementing Cityworks

Bringing on a new software of any type can be a daunting and overwhelming experience. NewEdge Services staff has guided many governmental entities through the implementation of the Cityworks suite of software for both work order and permitting management. In this presentation, Laura Carr, chief operating officer of NewEdge Services, discusses how to plan for …

5 Ways Aerial Imagery Helps You Plan Smarter

How much easier would it be to plan maintenance and manage project timelines if you could see exactly what was happening on the ground before sending crews into the field? Nearmap provides high-resolution aerial imagery that can enhance your ArcGIS maps and provide valuable visual information about your assets. Here are five ways that integrating …