Cityworks AMS

GIS-Centric Asset Management

You need to provide sustainable services to your customers while maintaining assets in a cost-effective manner. Cityworks AMS helps managers evaluate, prioritize, schedule, and track operations and maintenance work.

Proactive Maintenance

Schedule and track preventative maintenance with cyclical work orders.

Reactive Maintenance

Manage work orders generated by customer calls and service requests.

Historical
Data

Instantly access information on issues, inspections, and repairs.

Easy
Map Tools

Use GIS to visualize work orders, asset searches, high-risk areas, and more.

In the Office

Cityworks AMS applies GIS functionality to your asset management and operations. Office for AMS incorporates a wide palette of tools, tabs, and links in a highly customizable environment.

Configure service requests, work orders, and inspection tasks to meet your needs. Easily track costs and other information associated with equipment, labor, and materials.

In the Field

Cityworks AMS is built exclusively on Esri ArcGIS, allowing workers in the field to interact directly with GIS assets. Collect information, report observations, upload pictures, complete outstanding tasks, and use visual map tools to streamline workflows.

API and Developer Tools

The Cityworks API opens new doors in functionality and integration. Cityworks supports a range of add-ons and third-party applications that expand its functionality for specific situations.

Contracts

Manage your contract and vendor activity in one place, from designs and estimates to RFPs and reporting.

See Cityworks AMS in Use

Guided Implementation Services and Continuous Improvement

How can Cityworks guided implementation services help your organization? In the fourth episode of Cityworks Connect, Cityworks experts Matt Harman, Matt Ponder, and Ryan Harris talk with special guests Eve Geyer and Duane Treadon from the City of Thomasville, Georgia, about how guided implementations of Cityworks AMS and Cityworks PLL have led to continuous improvement …

Think Enterprise, Start Small

At September’s Cityworks ConvergeTM User Summit, Rob Van De Hey, director of information systems for the City of Escondido, California, shared the city’s enterprise approach to public asset management, customer service, and community engagement and explained why Cityworks is at the center of their strategy. Watch the video below to learn more. Click here to …

Configuring Cityworks Data for Water Loss Audits

Water loss audits are vital for any water utility. By applying a customized Cityworks solution, the City of Denton, Texas, was able to achieve more accurate reporting with improved calculations and better data. The City of Denton’s water utilities department maintains 2 water production plants, 2 pump stations, 646 miles of main, 5,452 hydrants, and …