Cityworks AMS

GIS-Centric Asset Management

You need to provide sustainable services to your customers while maintaining assets in a cost-effective manner. Cityworks AMS helps managers evaluate, prioritize, schedule, and track operations and maintenance work.

Proactive Maintenance

Schedule and track preventative maintenance with cyclical work orders.

Reactive Maintenance

Manage work orders generated by customer calls and service requests.

Historical
Data

Instantly access information on issues, inspections, and repairs.

Easy
Map Tools

Use GIS to visualize work orders, asset searches, high-risk areas, and more.

In the Office

Cityworks AMS applies GIS functionality to your asset management and operations. Office for AMS incorporates a wide palette of tools, tabs, and links in a highly customizable environment.

Configure service requests, work orders, and inspection tasks to meet your needs. Easily track costs and other information associated with equipment, labor, and materials.

In the Field

Cityworks AMS is built exclusively on Esri ArcGIS, allowing workers in the field to interact directly with GIS assets. Collect information, report observations, upload pictures, complete outstanding tasks, and use visual map tools to streamline workflows.

API and Developer Tools

The Cityworks API opens new doors in functionality and integration. Cityworks supports a range of add-ons and third-party applications that expand its functionality for specific situations.

Contracts

Manage your contract and vendor activity in one place, from designs and estimates to RFPs and reporting.

See Cityworks AMS in Use

A Value Proposition for Local Government

Sandy City’s chief administrative officer shares the value equation that has helped departments across the city improve operations and levels of service. As leaders of public municipalities, we often compete with private entities on many levels. When providing services such as recreation centers, cemeteries, golf courses, and entertainment venues, there is a persistent need to …

Taking Cityworks to the Next Level

The City of Round Rock, Texas, has been using Cityworks AMS since 2014. After about six years of use, it was time to re-evaluate, audit, and receive user feedback on how exactly the product was being leveraged. In this presentation from a recent Cityworks Converge™ User Summit, they share the various improvements that are being …

Industry Insights from Laura Carr of NewEdge Services, LLC

Laura Carr, chief operations officer of NewEdge Services, LLC, knows what it takes to help clients achieve their implementation goals as well as their vision for the future. We asked her to share her insights on GIS and asset management trends, implementation strategy, and cloud-hosted solutions. Q. You’ve been working with GIS and asset management …