Cityworks AMS

GIS-Centric Asset Management

You need to provide sustainable services to your customers while maintaining assets in a cost-effective manner. Cityworks AMS helps managers evaluate, prioritize, schedule, and track operations and maintenance work.

Proactive Maintenance

Schedule and track preventative maintenance with cyclical work orders.

Reactive Maintenance

Manage work orders generated by customer calls and service requests.

Historical
Data

Instantly access information on issues, inspections, and repairs.

Easy
Map Tools

Use GIS to visualize work orders, asset searches, high-risk areas, and more.

In the Office

Cityworks AMS applies GIS functionality to your asset management and operations. Office for AMS incorporates a wide palette of tools, tabs, and links in a highly customizable environment.

Configure service requests, work orders, and inspection tasks to meet your needs. Easily track costs and other information associated with equipment, labor, and materials.

In the Field

Cityworks AMS is built exclusively on Esri ArcGIS, allowing workers in the field to interact directly with GIS assets. Collect information, report observations, upload pictures, complete outstanding tasks, and use visual map tools to streamline workflows.

API and Developer Tools

The Cityworks API opens new doors in functionality and integration. Cityworks supports a range of add-ons and third-party applications that expand its functionality for specific situations.

Contracts

Manage your contract and vendor activity in one place, from designs and estimates to RFPs and reporting.

See Cityworks AMS in Use

From Worksheets to Smart Phones with Cityworks + ArcGIS

Located just west of Chicago, DuPage County is the second-largest county in Illinois and home to nearly one million residents. DuPage County has experienced extensive urban growth, with a 500 percent increase in population since 1950. This rapid urbanization brought with it a huge loss of agricultural land and a decline in open space, replaced …

3 Ways to Achieve Breakthrough Results in Your Organization

At Where: Cityworks Conference, Kristen Cox—Executive Director of the Governor’s Management & Budget Office for the State of Utah—discussed common pitfalls that organizations face and presented some innovative solutions to implement instead. Here are three ideas she shared, along with a video of her entire presentation. 1. Start by Stopping “We see a lot of …

GIS and Asset Management Trends for 2020

While GIS has long been an important tool for municipal departments—water utilities and public works, for example—we’ve seen increased implementation across more unique aspects of municipal government. As GIS continues to become easier to use, easier to learn, and easier to implement, we will see local government and utility organizations adopt location intelligence as a …