Cityworks AMS

GIS-Centric Asset Management

You need to provide sustainable services to your customers while maintaining assets in a cost-effective manner. Cityworks AMS helps managers evaluate, prioritize, schedule, and track operations and maintenance work.

Proactive Maintenance

Schedule and track preventative maintenance with cyclical work orders.

Reactive Maintenance

Manage work orders generated by customer calls and service requests.

Historical
Data

Instantly access information on issues, inspections, and repairs.

Easy
Map Tools

Use GIS to visualize work orders, asset searches, high-risk areas, and more.

In the Office

Cityworks AMS applies GIS functionality to your asset management and operations. Office for AMS incorporates a wide palette of tools, tabs, and links in a highly customizable environment.

Configure service requests, work orders, and inspection tasks to meet your needs. Easily track costs and other information associated with equipment, labor, and materials.

In the Field

Cityworks AMS is built exclusively on Esri ArcGIS, allowing workers in the field to interact directly with GIS assets. Collect information, report observations, upload pictures, complete outstanding tasks, and use visual map tools to streamline workflows.

API and Developer Tools

The Cityworks API opens new doors in functionality and integration. Cityworks supports a range of add-ons and third-party applications that expand its functionality for specific situations.

Contracts

Manage your contract and vendor activity in one place, from designs and estimates to RFPs and reporting.

See Cityworks AMS in Use

Asset Management Inside the Fence in Mesa, Arizona

Water and wastewater utilities are responsible for the care of both horizontal and vertical assets. Many organizations find themselves using one type of computerized maintenance management system (CMMS) to manage their mains, valves, hydrants, and manholes—and another system to manage their plants and facilities. While this may seem like a complete solution, it often leads …

Out With The Old, In With The New: Simplifying Warehouse Management For Local Government

It seems there is never a lack of challenges for municipalities. From increased regulations to tightening budgets, the pressure to do more with less is ever-present. This is especially true for departments that manage the warehousing of assets and inventory. The manual data collection processes of the past cannot keep up with the warehouse demands …

7 Common Business Processes That Integrate With Cityworks

Local government, public works, and utility organizations rely on many critical business systems to support their operations. From work management and customer service to finance and human resources, municipal staff are often required to access multiple software platforms to determine proper courses of action. By connecting third-party systems and outside data sources to Cityworks and …