Cityworks AMS

GIS-Centric Asset Management

You need to provide sustainable services to your customers while maintaining assets in a cost-effective manner. Cityworks AMS helps managers evaluate, prioritize, schedule, and track operations and maintenance work.

Proactive Maintenance

Schedule and track preventative maintenance with cyclical work orders.

Reactive Maintenance

Manage work orders generated by customer calls and service requests.


Instantly access information on issues, inspections, and repairs.

Map Tools

Use GIS to visualize work orders, asset searches, high-risk areas, and more.

In the Office

Cityworks AMS applies GIS functionality to your asset management and operations. Office for AMS incorporates a wide palette of tools, tabs, and links in a highly customizable environment.

Configure service requests, work orders, and inspection tasks to meet your needs. Easily track costs and other information associated with equipment, labor, and materials.

In the Field

Cityworks AMS is built exclusively on Esri ArcGIS, allowing workers in the field to interact directly with GIS assets. Collect information, report observations, upload pictures, complete outstanding tasks, and use visual map tools to streamline workflows.

API and Developer Tools

The Cityworks API opens new doors in functionality and integration. Cityworks supports a range of add-ons and third-party applications that expand its functionality for specific situations.


Manage your contract and vendor activity in one place, from designs and estimates to RFPs and reporting.

See Cityworks AMS in Use

4 Ways to Use Cityworks with ArcGIS Indoors

With the release of ArcGIS Indoors, Esri is providing a great end-user experience in the vertical asset space. Features and assets that exist on various floors of a structure can now be easily visualized and located. And with the help of the ArcGIS Indoors Information Model (AIIM), the ArcGIS Indoors mobile and web applications give …

4 Webinars or Virtual Events to Catch This Month

Looking to learn something new this month? Cityworks has got you covered! Check out this list of four free webinars or virtual events happening in June. June 18 Streamline Your Electric Operations with Effective Reactive Maintenance Programs On Thursday, June 18, from 10:00 am – 10:30 am MT, learn how to use POWER360AMS to effectively …

Helping Communities Reopen and Return to Work

How is your community handling reopening and return to work? Our COVID-19 solution can help your organization through the transition with templates to manage business applications, inspections, and health policy enforcement. With all 50 states in the U.S. reopened to some extent and some provinces in Canada easing certain lockdown restrictions, communities are entering the …