Cityworks & ArcGIS

Asset management can only be performed with an accurate asset inventory. To effectively manage public assets, you need to know what they are and where they are located. That’s why Cityworks is built exclusively on Esri’s innovative ArcGIS technology.

System of Engagement

Empower customers and employees to report and collaborate—anytime, anywhere, and on any device.

System of Record

Collect, manage and compile
authoritative ArcGIS data.

System of Insights

Visualize and analyze your data.
Improve your operations.

API

API & Developer Tools

The Cityworks API opens new doors in functionality and integration. 

eURL

Share maps and Cityworks data both internally and with the public.  

Roads and Highways

Log in to your site through Cityworks Single Sign-On to access the Roads and Highways map tool. Track pavement conditions, signs, signals, and other roadway-related assets.

Single Sign-On

Single Sign-On eliminates the need for the Esri Resource Proxy to be configured and lets you view ArcGIS Online web maps directly in Cityworks.

Web Map Manager

Select and change your map in Cityworks to any shared web map found in Portal for ArcGIS and ArcGIS Online. 

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Collector for ArcGIS

Users can move seamlessly between Collector and the Cityworks mobile native app to create and update GIS features while working in the field.

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Navigator for ArcGIS

Cityworks mobile native app users can use Navigator to get turn-by-turn directions to any address or asset. 

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Workforce for ArcGIS

Cityworks users logging in with their AGOL or Portal logins can open Workforce to access their activities, then seamlessly launch the Cityworks mobile native apps to process the work order. 

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Crowdsource Reporter

This Esri app empowers the public to report concerns and issues. Bring the reports into Cityworks as service requests and work orders, then share updates back to Crowdsource Reporter for citizens to view. 

See Cityworks and Esri Integrations at Work

City of Raleigh: Improving Stormwater Management with Integrated Solutions

As the bustling capital of North Carolina, the City of Raleigh conducts a robust operation of routine infrastructure inspections and maintenance activities. The stormwater division alone oversees 35,500 storm drains and 609 miles of pipes and culverts across the city, working to monitor and protect waterways and residential areas. As demand for maintenance increases, connected, …

Northville Township: Improving Efficiency in Public Works Using Cityworks

When Brad Lear joined Northville Township, Michigan, as the Detroit suburb’s Water and Sewer Manager in 2021, he embraced the community’s vision of being “the leading, innovative community built through a legacy of excellence.” While he appreciated Northville Township’s robust use of Trimble’s Cityworks for its public asset management program, he realized that the township’s …

Connecting Communities Through Asset Lifecycle Management

Trimble’s recently created Owner & Public Sector brings together Trimble Solutions from across the company into one group that puts public stakeholders and project owners first and brings their vision of connected infrastructure management together. Chris Bell, Vice President of Industry Strategy and Portfolio Marketing, and Shelly Nooner, Vice President of Cloud and Platform, Mergers …