Cityworks & ArcGIS

Asset management can only be performed with an accurate asset inventory. To effectively manage public assets, you need to know what they are and where they are located. That’s why Cityworks is built exclusively on Esri’s innovative ArcGIS technology.

System of Engagement

Empower customers and employees to report and collaborate—anytime, anywhere, and on any device.

System of Record

Collect, manage and compile
authoritative ArcGIS data.

System of Insights

Visualize and analyze your data.
Improve your operations.

API

API & Developer Tools

The Cityworks API opens new doors in functionality and integration. 

eURL

Share maps and Cityworks data both internally and with the public.  

Roads and Highways

Log in to your site through Cityworks Single Sign-On to access the Roads and Highways map tool. Track pavement conditions, signs, signals, and other roadway-related assets.

Single Sign-On

Single Sign-On eliminates the need for the Esri Resource Proxy to be configured and lets you view ArcGIS Online web maps directly in Cityworks.

Web Map Manager

Select and change your map in Cityworks to any shared web map found in Portal for ArcGIS and ArcGIS Online. 

Collector for ArcGIS

Users can move seamlessly between Collector and the Cityworks mobile native app to create and update GIS features while working in the field.

Navigator for ArcGIS

Cityworks mobile native app users can use Navigator to get turn-by-turn directions to any address or asset. 

Workforce for ArcGIS

Cityworks users logging in with their AGOL or Portal logins can open Workforce to access their activities, then seamlessly launch the Cityworks mobile native apps to process the work order. 

Crowdsource Reporter

This Esri app empowers the public to report concerns and issues. Bring the reports into Cityworks as service requests and work orders, then share updates back to Crowdsource Reporter for citizens to view. 

See Cityworks and Esri Integrations at Work

ArcGIS Field Maps: Making Life Easier for Your Staff

ArcGIS Field Maps is the all-in-one Esri app that streamlines data collection, editing workflows and allows staff to report their locations in real-time. All this information can be easily displayed in Cityworks in real-time or utilized with your Cityworks data in the ArcGIS Platform. This Cityworks Innovate presentation walks you through several workflows and examples …

The Benefits of Single Sign-on for Public Asset Management

When speaking with clients about implementing Single Sign-on (SSO)—both the licensed Cityworks extension and the similar IT function of SSO—there is often confusion. In an IT setting, SSO is a session and user authentication service that permits the customer to use one set of login credentials (e.g., name and password) to access multiple applications. The …

6 Online Trainings to Maximize Your Skills

Have you logged in to our new online training platform at Learn.Trimble? In addition to registering for live online or in-person courses, you can also create personalized learning plans with pre-recorded courses that are available on demand. Here are some of the latest offerings. Create an account at Learn.Trimble.com and search for “Cityworks” to get …