Cityworks & ArcGIS
Asset management can only be performed with an accurate asset inventory. To effectively manage public assets, you need to know what they are and where they are located. That’s why Cityworks is built exclusively on Esri’s innovative ArcGIS technology.
System of Engagement
Empower customers and employees to report and collaborate—anytime, anywhere, and on any device.
System of Record
Collect, manage and compile
authoritative ArcGIS data.
System of Insights
Visualize and analyze your data.
Improve your operations.
API & Developer Tools
The Cityworks API opens new doors in functionality and integration.
Share maps and Cityworks data both internally and with the public.
Roads and Highways
Log in to your site through Cityworks Single Sign-On to access the Roads and Highways map tool. Track pavement conditions, signs, signals, and other roadway-related assets.
Single Sign-On eliminates the need for the Esri Resource Proxy to be configured and lets you view ArcGIS Online web maps directly in Cityworks.
Web Map Manager
Select and change your map in Cityworks to any shared web map found in Portal for ArcGIS and ArcGIS Online.
Collector for ArcGIS
Users can move seamlessly between Collector and the Cityworks mobile native app to create and update GIS features while working in the field.
Navigator for ArcGIS
Cityworks mobile native app users can use Navigator to get turn-by-turn directions to any address or asset.
Workforce for ArcGIS
Cityworks users logging in with their AGOL or Portal logins can open Workforce to access their activities, then seamlessly launch the Cityworks mobile native apps to process the work order.
This Esri app empowers the public to report concerns and issues. Bring the reports into Cityworks as service requests and work orders, then share updates back to Crowdsource Reporter for citizens to view.