Cityworks PLL

Goodbye, paperwork.

Cityworks PLL—permits, licensing and land—gives agencies direct control of their business processes. Designed to simplify applications for customers and streamline workflows for staff, Cityworks PLL helps local governments and utilities deliver better service to their communities.

Application Management

Efficiently manage the submission, review, and approval of permit applications and inspections.

Effective Communication

Share status and inspection information seamlessly across departments—and with the public.

Configurable
Templates

Our functional forms are highly adaptable and can be tailored to any organization’s unique structure and needs.

Historical
Data

Assign permits, projects, and inspection data to GIS assets. Never lose another form again.

In the Office

Cityworks PLL brings a new level of accountability and efficiency to community development. The Cityworks PLL workflow engine is the workhorse of the system, allowing you to accurately track permits, planning and development every step of the way—from initial request to departmental plan reviews, fee collection, inspections, regulatory meetings, hearings, renewal, and more.

In the Field

Give your employees the power to contribute to permitting, engineering projects, code enforcement and more—all from their mobile devices.

Track Permits and Work Activity

Maps have always been an easy way to catalog and visualize location data. When you assign work activity and permitting information to a specific location, you open a whole new world of efficiency and communication.

Visualize Your Data

Using ArcGIS as the authoritative system of record, Cityworks supports spatial analysis of permit applications, code inspections, work activities, and operational insights. Map layers can display current projects as they are tied to a parcel or building, and public dashboards improve transparency and accountability.

Improve Transparency

Navigating government services can be daunting for both internal and external users. Public Access provides a single starting point with customizable landing pages that connect your users to Cityworks PLL and AMS.

See PLL in Use

What to Expect When Implementing Cityworks

Bringing on a new software of any type can be a daunting and overwhelming experience. NewEdge Services staff has guided many governmental entities through the implementation of the Cityworks suite of software for both work order and permitting management. In this presentation, Laura Carr, chief operating officer of NewEdge Services, discusses how to plan for …

Implementing an Electronic Plan Review During a Pandemic

Keen to move their permitting and plan review to an electronic process, the City of Rexburg, Idaho, considered a number of solutions. However, what they found was “a complete overbuild” for their electronic plan review requirements. The city chose DigEplan for its attractive, short implementation time and straight-forward, fully integrated plan review with Cityworks PLL. …

Guided Implementation Services and Continuous Improvement

How can Cityworks guided implementation services help your organization? In the fourth episode of Cityworks Connect, Cityworks experts Matt Harman, Matt Ponder, and Ryan Harris talk with special guests Eve Geyer and Duane Treadon from the City of Thomasville, Georgia, about how guided implementations of Cityworks AMS and Cityworks PLL have led to continuous improvement …