Cityworks PLL

Goodbye, paperwork.

Cityworks PLL—permits, licensing and land—gives agencies direct control of their business processes. Designed to simplify applications for customers and streamline workflows for staff, Cityworks PLL helps local governments and utilities deliver better service to their communities.

Application Management

Efficiently manage the submission, review, and approval of permit applications and inspections.

Effective Communication

Share status and inspection information seamlessly across departments—and with the public.

Configurable
Templates

Our functional forms are highly adaptable and can be tailored to any organization’s unique structure and needs.

Historical
Data

Assign permits, projects, and inspection data to GIS assets. Never lose another form again.

In the Office

Cityworks PLL brings a new level of accountability and efficiency to community development. The Cityworks PLL workflow engine is the workhorse of the system, allowing you to accurately track permits, planning and development every step of the way—from initial request to departmental plan reviews, fee collection, inspections, regulatory meetings, hearings, renewal, and more.

In the Field

Give your employees the power to contribute to permitting, engineering projects, code enforcement and more—all from their mobile devices.

Track Permits and Work Activity

Maps have always been an easy way to catalog and visualize location data. When you assign work activity and permitting information to a specific location, you open a whole new world of efficiency and communication.

Visualize Your Data

Using ArcGIS as the authoritative system of record, Cityworks supports spatial analysis of permit applications, code inspections, work activities, and operational insights. Map layers can display current projects as they are tied to a parcel or building, and public dashboards improve transparency and accountability.

Improve Transparency

Navigating government services can be daunting for both internal and external users. Public Access provides a single starting point with customizable landing pages that connect your users to Cityworks PLL and AMS.

See PLL in Use

Managing Crime-Free Rental Properties using Cityworks PLL

O’Fallon is a thriving community of about 30,000 residents located in the southwestern corner of Illinois. City professionals are committed to maintaining O’Fallon’s beauty and fostering a safe environment for its residents. As part of this commitment, the city has taken a proactive approach to managing and maintaining residential rental properties. The O’Fallon Crime-Free Housing …

7 Tips for Successful Data Migration

So, you’ve successfully implemented your new permitting system. The software is live, organizational workflows and calculations have been added, and office and field staff are fully on board. But what do you do with historical case data still sitting in your legacy system? Migrating legacy cases from an outdated, unsupported system can seem like an …

Ease Administrative Burden with Public Access 4.0

There has never been a more demanding time for municipalities. Thanks to an “always on” world, residents and contractors increasingly expect immediate access to accurate information and quality service. Public leaders, too, are demanding better engagement tools for their constituents. From permitting and inspections to licensing and regulatory requirements, civic professionals are turning to Cityworks …